We sailed on the Emerald in June 2022 and I'm still livid about it. Worst part was the spa - the staff there were just super rude and unhelpful; so many things wrong with the experience I had at my appointment (I won't bore people) but my tip is to NOT bother with a day pass to the spa, unless they have done a refurb? Scope it out first at any rate. It was dark, cold and dingy.....no instructions on the various showers, freezing cold water which came out in a tiny drizzle - 0k so maybe you want a cold shower after the barely warm-ish sauna, but how do you heat yourself back up so you can relax in what feels like a cheap gym changing room?? The steam room had leaky taps running, no toiletries, no bath gowns, 2 x 50USD totally wasted. The food everywhere was incredibly average, bar the pizza and the burgers on the pool deck which were pretty decent actually. The quizzes were dire, the all-inclusive wine was stinking (wine at the little wine bar was good but they had ran out of certain wines even on day 1.) They only ever had one side of the buffet on even though the ship was pretty full....selection was limited and quality poor. Food at the supplement paying restaurants was better - we put it down to Princess being overall a budget cruise line, but it was our first (and last) experience anyways.