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Hi, A few ago days I called HAL to make a Standby Program reservation. As others have noted, the HAL representative didn’t seem to know what I wanted. I was put on hold several times, but at the end I thought we had worked things out. I was charged the full amount as per the standby program rules. My concern is that all references to the reservation online and by email (see below) refer to a “waitlist” reservation, not a “standby” reservation. Perhaps HAL codes it in their system as a kind of waitlist reservation, but I’d feel better if the word “standby” were used. I called back today and the HAL representative (who also didn’t seem to be familiar with the program) insisted all was ok. For those of you who have made standby reservation, have you seen “standby” in your confirmation, or are you seeing “waitlist” as described below? Thanks for any comments! _______________ The subject heading in the email booking confirmation reads, “Attn: ….. Waitlist Request” In the attached PDF booking confirmation, the top right says “Waitlist Request” and below the Guest Information section, it says, “You are currently waitlisted for the following categories”. (However, page 2 of the PDF is in fact a summary of the rules of the stand by program). Looking at my account online, under bookings, when I click on “Manage My Cruise”, I get the warning: “This booking is currently in 'Waitlist' status We are unable to offer online purchases at this time.” And similarly, clicking on “manage payments” near the bottom I see: “Inside Inside TO BE ASSIGNED TO BE ASSIGNED WAITL”