Hello!
I mostly lurk, but I keep running into problems when I try to search the boards here that there are server issues.
I booked a February 2022 cruise on 8/31/20 for which I was told on the phone I would be receiving double Captain's Club points. I received only the regular points for this cruise so I called Celebrity and they said there is no record of getting double points so they are going to look into it and I should call back in two weeks. I was not in a room by myself, so the double points would be a promo.
Does anyone happen to recall the promos that were active in August 2020? I looked through my emails and I've tried searching here, but I haven't been able to find an answer. If that promo became active in September 2020 I guess I'm SOL, but I want to know one way or the other.
Thank you in advance!