Problem solved and an extra five points have been added to my Crown and Anchor account. I had used a Next Cruise which initially had two names on the reservation. When I booked my solo cabin using the DP340 code under my Next Cruise reservation, I eliminated guest two, however, the system still saw guest number two even though the guest was removed way way before final payment was made and never sailed. I'll have to watch my other cruises as I know I have a few more like these out there. Thanks again for your assistance!