We took a Mexican cruise with Princess last January out of San Diego, and the embarkation process was a mess. It took all day, and the lines snaked around the block. They eventually explained that sometimes guests can not disembark on time because of the tides, and in our case (we had a hotel with a view of the terminal) no one disembarked until 11 am. That kind of screws up embarkation for the new cruise guests.
It seemed to be an issue of how much of an angle there was on the gangways onto the ship.
We signed up for 2024 April Konigsdam Solar Eclipse Cruise for this year. I'm hoping the issue doesn't remain, but looking at the boards this seems to happen maybe once a week in San Diego, it is not the Cruise Line's fault.
Cross your fingers.
Hilary Abhold
Anacortes, WA
