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cantgetin

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Everything posted by cantgetin

  1. Not a non-dairy person, but in most instances they will provide sauces "on the side." They are good about allergy issues--talk to the chef when you order. Be a little firm with the server about your need to speak to the chef, not play "relay up the line" games. And, as always, be vigilant about anything that seems suspicious. Even Test Kitchen as evolved from "we can't alter the menu so this might not be a good restaurant for people with special food needs" to "let us know a day ahead and we'll find a way."
  2. Just to be clear, VV does not charge for any food at a bar. Their customer service phone lines are awful. Their IT needs serious help. Using a travel agent solves most of those issues. Once on the ship, the system is lovely. YES, there are 2 customer service desks...one on 7 deals mainly with reservations for dining, excursions, etc. and a few little things while the one of 5 can do everything (financial issues, in particular can't be handled on 7). I've heard complaint that people went to 7 and then had to go to 5, but with a very little understanding, there is no issue. By an IT miracle, the app works while on the ship or they know the tweak to fix it. I can't top the service on VV ON the ship. The crew are friendly and seem happy to be there. Of course, earning 3 times as much as on other lines, free internet, toiletries, more solo cabins for crew, etc. probably contributes to that, but happy crew tends to equate with good service. OK, if you want to gripe, they only clean your room once a day with no "turn down service" or towel animals. But they do have housekeeping personnel assigned to each area for anything you need later in the day or evening. I swear that I have no connection and don't work for them. I've just found my "new favorite" cruise line. And it makes other lines look like "also rans."
  3. If you book this cruise and use my link, we will each get $200. At the time of booking, it says $50, but it really is $200. You'll need to contact me for my name to use it. code: https://virg.in/ow3S
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