concierge service

[Brianga]

Hi All

Was wondering about concierge service on the Serenade.We just booked our first trip and the cruise line mentioned it.Does anybody know what this entails as they said their is an honor bar which I assume means FREE?Thanks for all your help and look forward to this board as this is my first post as well.

[CGTNORMANDIE]

HI BRIANGA,

 

You can have access to the Concierge Lounge if there is one on the RCI ship you sail on. In your case...the SERANADE has a CL. You need to book a Grand Suite, Owner's Suite or Royal Suite or you have to be a Diamond member of Crown and Anchor.

 

The Concierge Lounge, CL, offers complimentary beverages thoughout the day. Breakfast: juices, gourmet coffees and teas served with pastries etc. Lunch: gourmet coffees, teas and light snacks at tea time. Dinner: a full complimentary bar with wine, champagne and mixed drinks served with hot and cold hors d'ouvres from 5:30 PM to 9:30 PM.

 

Each Concierge is different...some are good and some are not so good...so the service varies from ship to ship. The Concierge will assist you with just about every question and request that you can throw at him/her.

 

ROSS

[Donnaluv2cruise]

From past posts, I've heard that the concierge on The Serenade is a really good one.

[lovinsea]

Hi Brianga....in order to be able to use concierge room, you must either be

a diamond member (10 or more RCL cruises) or book a suite cat. B (grand

suite or above) the JS (junior suite does not qualify....The concierge

service is Very Nice...they have continental breakfast in the morning and

wonderful hot and cold snacks in the evening...and yes the drinks wine,

liquor and sodas are free. They also have a coffee machine where you can

go in and get coffee anytime. Also the concierge will assist you with any

tours or reservations you need to make. It's a wonderful place to stop and

have a cocktail before dinner and get acquainted with other passengers

as they usually meet there every evening.

I'll be happy to answer anyother questions you may have.

Enjoy your first cruise...I'm sure it will be the first of many.

Ann