OASIS DVD of Trip - Was your Quality OK? and was it a Promo or videos of your group?

[Living in Paradise]

We just came back from the Dec. 12-19, 2009 sailing on the Oasis (it was WAY BEYONE FANTASTIC!!!!), and got the DVD. Did anyone get the DVD called "Cruise in Review", which covered the ship's tour, ports of call, guest activities, and highlights of your cruise vacation? Did you have the highlights of YOUR vacation, or was your DVD just like a "promo" of the ship. Ours is just a promo (which is great but we wanted to see "us" onboard, which we saw as the ship demonstrated their DVD of this.

Also, how was the quality of the DVD? Ours was hard to see; poor quality, blurry - maybe because we have HDTV and this isn't for HD? Let us know how your video was, quality-wise, and if you had video of people on your particular cruise (or if it was just a promo).

 

Thanks, and happy sailing!

Living in Paradise!

Chuck & Phyllis

[CruisinManiac]

Not the Oasis, but the last DVD that we bought - from the Voyager - was also disappointing. Yes, there was video of some passengers, but most of the DVD was a promo, with outdated excursion pictures, etc..

 

Try playing your DVD on your computer and see if it is still blurry. If it is, you got a bad one and should contact RCCL. If it isn't, it's your HDTV. I had the same problem with another video.

[Bonanza]

FYI...info we received from Image regarding the lack of footage from our cruise on Oasis (1/9). At least you can get your money back if you choose.

"

That is the way RCCL makes it on the Oasis.

If you would like to return the DVD for a refund I will be happy to see that RCCL issue one to you. Please return it to the below address and include your full Name, Booking # , Cabin # and sail dates.

Best Regards,

Greg Nusser

Operations/Customer Service

Image Photo Services, Inc.

P- 786-871-5743 Direct line

Fax 305.476.3663

www.image.com

2085 NW 87 th Ave , Suite A

Miami , FL 33172 USA "