piislanders Posted March 29, 2010 #1 Share Posted March 29, 2010 Unfortuatly I am going to have to cancel our cruise, We used our next cruise and a 125,000. point free cabin credit. What i read is the credits are not refundable but does anyone know if we can change it to an open cruise date in the future? Should I have travel agent make the calls or should I call the crown and anchor people direct? Our final payment is dur in about a month. Link to comment Share on other sites More sharing options...
MiniMom57 Posted March 29, 2010 #2 Share Posted March 29, 2010 call RCI yourself the deadline to turn them in is 6 months after they are issued, but you don't have to cruise within 6 months, so hopefully they will allow you to reschedule Link to comment Share on other sites More sharing options...
molly361 Posted March 29, 2010 #3 Share Posted March 29, 2010 Although I have not tried it myself I was told by Crown and Anchor that if you keep the same booking number and change it to a future date the Visa credit will stay with the reservation. Good luck Link to comment Share on other sites More sharing options...
cruisingagentone Posted March 29, 2010 #4 Share Posted March 29, 2010 I was told the points are just held for you they are not lost. Link to comment Share on other sites More sharing options...
steponboard Posted March 29, 2010 #5 Share Posted March 29, 2010 If you used a TA you gave up your ability to call RCL directly and talk to them about any issues. This is why it is better to keep control over your own reservations. Link to comment Share on other sites More sharing options...
lady_cruiser Posted March 29, 2010 #6 Share Posted March 29, 2010 If you used a TA you gave up your ability to call RCL directly and talk to them about any issues. This is why it is better to keep control over your own reservations. I agree with you on the cruise details but in this case the OPs can call the Crown and Anchor desk themselves to ask how the reward points work. I know because I've been there and done that. Link to comment Share on other sites More sharing options...
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