Bon Voyage gifts question

[steviek49]

Our dear friends are taking their first cruise on the Gem on 12/25.

We went on ncl.com and purchased 2 gifts for them.

We had to download an order form and then fax it back to them.

However, after we faxed it it to them this morning we noticed that it stated on the fax form that all orders had to be faxed back to them no earlier than 2 weeks prior to the cruise.

Their cruise is in one week.

Any chance they will get the gifts?

If not, does NCL inform us that it was too late or do we just have to wait and see?

Thanks for any/all information.

[Why Knot Me]

Our dear friends are taking their first cruise on the Gem on 12/25.

We went on ncl.com and purchased 2 gifts for them.

We had to download an order form and then fax it back to them.

However, after we faxed it it to them this morning we noticed that it stated on the fax form that all orders had to be faxed back to them no earlier than 2 weeks prior to the cruise.

Their cruise is in one week.

Any chance they will get the gifts?

If not, does NCL inform us that it was too late or do we just have to wait and see?

Thanks for any/all information.

 

Same thing happened to us when ordering for friends. We called after faxing and received confirmation that all was well.

[johnql]

Call them for a confirmation. Unless it's changed recently, the phone number is: 866-625-1166.

[steviek49]

Call them for a confirmation. Unless it's changed recently, the phone number is: 866-625-1166.

 

thank you- I will do that!

[jemrtt]

That happend to me as well. I also called and had no problems

[tasmax]

Thanks for the tip on the phone number.

 

I didn't think to provide a bon voyage gift for a friend until the last minute, today, Jan 7, for a voyage departing Jan 11. Called the number, got a very nice and very helpful lady who made it happen. Much different experience than calling the main NCL number. They were nice, but couldn't do anything.