Sunbreez Posted May 2, 2011 #1 Share Posted May 2, 2011 Has anyone been running into any problems downloading the countdown clock. I know they say you must have a FlashPlayer larger than a 9 but I have a 10 and still cannot download it. I have even been to my computer dealer and we tried downloading without success. Any ideas? Link to comment Share on other sites More sharing options...
southms Posted May 2, 2011 #2 Share Posted May 2, 2011 Same problem here. I'm new to the site so I assumed I was doing something wrong. I also have the most updated version of Flash. Hope we get an answer to the problem...I'm anxious to get on with the countdown!! Link to comment Share on other sites More sharing options...
Rockymountainsparky Posted May 2, 2011 #3 Share Posted May 2, 2011 I've given up trying.:mad: Link to comment Share on other sites More sharing options...
quilterbear Posted May 4, 2011 #4 Share Posted May 4, 2011 I too tried to download the countdown clock after we booked our next (2013) cruise and was unable. Tried all the usual 'fixes' like clearing out the cookies and temp files and even updating the Flashplayer and finally gave up. Hopefully it will be fixed. Link to comment Share on other sites More sharing options...
cfodonna Posted May 17, 2011 #5 Share Posted May 17, 2011 I am also not able to download clock. I thought it was work keeping me out but home same thing. I also cannot sign in. My email and my password are correct and they send me the same ones when I say forgot password. I have called but they seem not to know about the problem. I love the countdown clock! Link to comment Share on other sites More sharing options...
#33s Mom Posted May 17, 2011 #6 Share Posted May 17, 2011 The countdown clock is something I've never been able to figure out, either. I don't even try anymore.:confused: Link to comment Share on other sites More sharing options...
caber Posted May 17, 2011 #7 Share Posted May 17, 2011 Try the one I have. You click on it, then "ticker" at the top of the page, then register. I found it quite easy. I went for this one as I couldn`t get other one either. Link to comment Share on other sites More sharing options...
Donder1 Posted May 17, 2011 #8 Share Posted May 17, 2011 "ticker"???? Link to comment Share on other sites More sharing options...
cruzinwithprincess Posted May 17, 2011 #9 Share Posted May 17, 2011 I'm a Systems Administrator and have tried to install the countdown clock with multiple operating systems and multiple different versions of Adobe Flash and Air with no success. :eek: Link to comment Share on other sites More sharing options...
scumbers Posted May 17, 2011 #10 Share Posted May 17, 2011 i cant either i have emailed Princess who have said they are aware of the problem and are working on it but should be fixed within 2 weeks. This was in February so good to see they keep there word. Link to comment Share on other sites More sharing options...
Lynda90 Posted May 17, 2011 #11 Share Posted May 17, 2011 i cant either i have emailed Princess who have said they are aware of the problem and are working on it but should be fixed within 2 weeks. This was in February so good to see they keep there word. My countdown clocks are not showing anymore. They are not from Princess but have always worked before. Also, I seem to have to wait quite some time for this site to load, especially when I want to read a post. Please fix these things for us! Link to comment Share on other sites More sharing options...
Sunbreez Posted May 22, 2011 Author #12 Share Posted May 22, 2011 Gee, I am glad it was just not me trying to install the clock. Link to comment Share on other sites More sharing options...
MHMarkL Posted May 22, 2011 #13 Share Posted May 22, 2011 I have tried it several times as well and have given up. Strangely every once in awhile it will just show up on my desktop working properly. Hopefully Princess will figure it out as it is fun to have when it works properly. Link to comment Share on other sites More sharing options...
ddins Posted May 24, 2011 #14 Share Posted May 24, 2011 I have spoke to Princess and they informed me it has never worked properly. They have recently removed it from the download section although it is still in the My Princess page. I wish it worked!:( Link to comment Share on other sites More sharing options...
oledave Posted May 25, 2011 #15 Share Posted May 25, 2011 I downloaded and installed the Princess Countdown Clock today and it worked fine...no problems. I've been trying to do this unsuccessfully for several weeks. Glad they've finally got it working. Ole Dave Link to comment Share on other sites More sharing options...
Kamloops50 Posted May 25, 2011 #16 Share Posted May 25, 2011 Has anyone been running into any problems downloading the countdown clock. I know they say you must have a FlashPlayer larger than a 9 but I have a 10 and still cannot download it. I have even been to my computer dealer and we tried downloading without success. Any ideas? Had the same problem on my machine that runs windows 7 . My solution was to fully remove Adobe Flash and Adobe Air. I went one more step and used Regedit (not recommended ) to remove all references Flash and Air the registry . Recommend that only a computer tech do this. Then reinstalled Adobe Flash & Adobe Air Problem then went away.:cool: Link to comment Share on other sites More sharing options...
LordEd Posted May 25, 2011 #17 Share Posted May 25, 2011 Just tried it again and it is working now. 357:09:29. Link to comment Share on other sites More sharing options...
goodie2shoes Posted May 25, 2011 #18 Share Posted May 25, 2011 I have been running the countdown clock for several months, yet my husband who's computer is a virtual twin of mine, running the exact same programs (well, he has a few more) can't get it to install. This morning mine did not come up when I started the machine. I tried to start the program, and no luck. Looks like neither one of us has it now. Link to comment Share on other sites More sharing options...
cruzinwithprincess Posted May 25, 2011 #19 Share Posted May 25, 2011 I'm impressed, yesterday Princess released an upgrade. After many months of the clock not working, I am happy to say it now installs on many versions on windows with no problems and is working great! Link to comment Share on other sites More sharing options...
Sunbreez Posted May 26, 2011 Author #20 Share Posted May 26, 2011 I'm sure we are all pleased that the clock is a ticking and that we can look forward to our departures in the distant future. :) Link to comment Share on other sites More sharing options...
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