Help B4 I Call NCL

[Julma]

I have a penthouse suite booked on Pearl 11/13 through NCL. Right now I have a $150 Latitude OBC. I paid with my Discover Card. After I booked I noticed a $300 OBC if I had used my AMEX. Now NCL is offering up to $250 OBC for I'm not sure what. Before I call can I change over payment to AMEX and get the OBC? Can I combine all these OBC offers? I thought I would get your great opinions so I called armed with info. Thx.

[Julma]

Sorry a bit confusing date of cruise is 11/13/2011.

[EngCo280]

Did you book your cruise with a PCC? She/He should have asked how you intended to pay for the cruise, mine always tells me upfront if using Amex the OBC is XXX.

[Julma]

I actually booked on-line.

[johnql]

I booked a Jan 2012 cruise back in March. After I booked, I found out about the Amex OBC promo and called my TA a few days later. My TA was able to get me the additional Amex OBC. Since the booking window for the Amex OBC doesn't end until the end of July, I think you should be able to do it. I didn't put down a deposit for my cruise other than a Cruise Rewards Certificate, so if you already paid for your deposit using your Discover Card, you'll need to change that somehow. The entire cruise needs to be paid using your Amex card. Good luck.

[fleet]

I booked a Jan 2012 cruise back in March. After I booked, I found out about the Amex OBC promo and called my TA a few days later. My TA was able to get me the additional Amex OBC. Since the booking window for the Amex OBC doesn't end until the end of July, I think you should be able to do it. I didn't put down a deposit for my cruise other than a Cruise Rewards Certificate, so if you already paid for your deposit using your Discover Card, you'll need to change that somehow. The entire cruise needs to be paid using your Amex card. Good luck.

 

Is the Amex OBC promo on NCL or Amex site?

 

Thanks,

Pat

[johnql]

Is the Amex OBC promo on NCL or Amex site?

 

Thanks,

Pat

Here are the details for the Amex OBC promo:

 

Up to $300 OBC for American Express Card Members ONLY

 

Offer: Receive Up to $300 onboard credit per stateroom

*On-board credit amount based on category booked: 5+ day sailings - $100 OBC on Deluxe Balconies/Mini-Suites; $300 OBC on Suites and Villas

• Booking Window: 02/01/11 - 07/31/11
  
• Applicable Destination: fleet-wide
  
• Program Code: PGAXOC
  
• Manual select
  

Offer restrictions: Reservation(s) MUST be paid IN FULL with any American Express card (deposit & final payment). Offer shown in U.S. dollars. Offer applies to select sailing(s). 1-4 Day sailings are excluded. Fares are cruise only, per person, based on double occupancy. Inside, Oceanview, and Balcony categories are excluded form the offer. Onboard Credit may be spent on ANY onboard purchases. Offer is for New individual FIT Reservations and New Group Delegates (booking with names within a Group Block), booked within the booking window. Qualifying individual FIT reservations can be included into existing Group and count towards Tour Conductor Credits. Promotion can not be held as group block. Onboard Credit amount is per stateroom, based on category booked and will be applied to the 1st and 2nd guest in the stateroom. Onboard Credit has no cash value and is not transferable. Singles paying 200% of the rate are eligible to per stateroom onboard credit amount. Available on GDS booking source. Offer combinable with PGWAVE11, PG6, Latitudes, Residents, Seniors, Union & Military programs, and PGAARP program code. Standard air add-ons are available. Onboard service charges are additional and will be automatically added to onboard account. Guests, who cancel and rebook, must accept this promotion's Terms and Conditions. Cancellation Fees for cruise, air, land and other charges will follow Norwegian Cruise Line schedule listed in the brochure, website and it includes different schedules for Suites and Villas.. Cancellation Fees also apply based on the Booking/Sailing date; therefore, Norwegian strongly recommends the purchase of Travel Protection on all bookings. Government taxes and fees are additional. Ask your travel agent or go to www.ncl.com for further information. IMPORTANT NOTICE: NCL reserves the right to charge a fuel supplement without prior notice should the closing price of West Texas Intermediate Fuel increase above $65 per barrel on the NYMEX (New York Mercantile Exchange Index). In the event a fuel supplement is charged, NCL will have sole discretion to apply the supplementary charge to both existing and new bookings, regardless of whether such bookings have been paid in full. Such supplementary charges are not included in the cruise fare. The fuel supplement charge will not exceed $10.00 per passenger per day. Offers are based on availability, are capacity controlled, and combinability with other offers is subject to change or cancellation at any time per NCL discretion. Other restrictions may apply. "Promotion valid in U.S. and Canada, can be made through travel professionals in South America, Central America, Mexico, Caribbean Islands (including Puerto Rico), Bermuda, Asia/Pacific. " Promotion ends July 31, 2011 at 11:59 p.m., Eastern Time Norwegian is not responsible for typographical errors or omissions. Ships’ Registry: BAHAMAS and UNITED STATES OF AMERICA. ©2011 NCL Corporation

[cruiseat50]

I booked a Jan 2012 cruise back in March. After I booked, I found out about the Amex OBC promo and called my TA a few days later. My TA was able to get me the additional Amex OBC. Since the booking window for the Amex OBC doesn't end until the end of July, I think you should be able to do it. I didn't put down a deposit for my cruise other than a Cruise Rewards Certificate, so if you already paid for your deposit using your Discover Card, you'll need to change that somehow. The entire cruise needs to be paid using your Amex card. Good luck.

 

Here are the details for the Amex OBC promo:

 

Up to $300 OBC for American Express Card Members ONLY

 

Offer: Receive Up to $300 onboard credit per stateroom

*On-board credit amount based on category booked: 5+ day sailings - $100 OBC on Deluxe Balconies/Mini-Suites; $300 OBC on Suites and Villas

 

• Booking Window: 02/01/11 - 07/31/11
  
• Applicable Destination: fleet-wide
  
• Program Code: PGAXOC
  
• Manual select
  

Offer restrictions: Reservation(s) MUST be paid IN FULL with any American Express card (deposit & final payment). Offer shown in U.S. dollars. .

 

If you used your FCC will this work? It states that deposit and final payment must be paid by AE card. Did you inquire if it will be an issue that the deposit was paid with FCC? I assume you will pay the entire bill with the AE thus releasing your FCC for future use? Just wondering as I want to do the same if it is allowable.

[Cubechick]

It never hurts to ask. The main point is that it sounds like you'd need to cancel and rebook (the new dash deal is for new bookings only). If the price of your cabin has gone up, that may not be worth your while.

[Army/Police Vet]

The $300 Amex OBC is not combinable with the current dash promo. NCL has to make a profit at some point.

[johnql]

If you used your FCC will this work? It states that deposit and final payment must be paid by AE card. Did you inquire if it will be an issue that the deposit was paid with FCC? I assume you will pay the entire bill with the AE thus releasing your FCC for future use? Just wondering as I want to do the same if it is allowable.

I wasn't told that the FCC wouldn't be acceptable. It's still the only thing holding my reservation and I have not been told that it will be revoked/replaced by an additional $250 charged to my Amex at final payment (with the FCC then useable at a later date). So, I believe you can combine an FCC with the use of the Amex card for final payment - at least that's what I intend to do.

[fightpiter]

I wasn't told that the FCC wouldn't be acceptable. It's still the only thing holding my reservation and I have not been told that it will be revoked/replaced by an additional $250 charged to my Amex at final payment (with the FCC then useable at a later date). So, I believe you can combine an FCC with the use of the Amex card for final payment - at least that's what I intend to do.

 

This is what we are doing. Our TA checked with NCL and told us it was fine.

[johnql]

This is what we are doing. Our TA checked with NCL and told us it was fine.

Good to hear that I'm not the only one.

[Julma]

Thought I would update. I called, not sure the person knew what they were talking about, but here goes... First, I had a $150 OBC (latitude). She stated that I could not combine the OBC offers, (latitude, AMEX, the new $250 sorry I don't know the name). However she ended up giving me a $300 OBC and I didn't have to pay with my AMEX. It doesn't add up.

[Julma]

Never mind... I figured it out, she just wasn't very good at explaining, which to give her some due, things change so often and everyone with different issues, it must be hard. If I figured right, I am getting 150 latitude and 150 DASH, which is what you get for a suite.

[Julma]

Starting to think I'm talking to myself. ;) Latitude and AMEX can be combined. I called again, why do they make it so you have to call twice?? I spoke with Michelle who was wonderful, took her time and did it right. I now have $450 in OBC. I did have to cancel and rebook, which was not a big deal.

[johnql]

Starting to think I'm talking to myself. ;) Latitude and AMEX can be combined. I called again, why do they make it so you have to call twice?? I spoke with Michelle who was wonderful, took her time and did it right. I now have $450 in OBC. I did have to cancel and rebook, which was not a big deal.

That's great. You had to cancel your original booking that was made with the Discover card, right? Then, you rebooked using your Amex?

[Julma]

Correct. Because the price hadn't changed and there were no penalties, it was easy. It taught me you really have to call knowing your facts and to call again if something seems off.

[fiftyguy]

Julma - I'm happy it worked out for you. It does pay to keep asking/checking as these offers keeping changing.