FCC & Travel Agent

[disneyaholicraquel]

After booking my Victory cruise with a travel agent (great OBC perk) he advised me to submit my FCC form online. I did this Monday, July 11. Since, the payment part doesn't show in my profile how can I tell if and when it's been applied? How long does it normally take?

[Pineapple Princess]

Your TA can go online and verify the FCC.

[finsupcruiser]

Add your booking number to your profile and all info should show up.

We always use a TA and once I add our booking number everything is there.

[disneyaholicraquel]

I have already added the booking to my profile but, the tab were it says "My Billing" is not there. So, you can't tell if its been added. Just wondering if there was another way to find out. Also, should I wait a little bit or have they been added pretty quickly?

[firefly333]

You should be able to see credits on your edocs, which arent ready until its paid off. Until then you need to call your TA.

 

you are correct, no billing tab when you give up control to a TA. Now everything has to go thru the TA.

[taszmom]

It can take a week or even more and as I recall they don't even notify the TA when it gets applied, the TA has to just keep checking on it.

[finsupcruiser]

You can look at your e-docs at any time whether you are paid in full or not.

 

My booking for Jan 2013 is in my profile with on board credits.

 

You will not see your deposit listed on profile that is on bill/receipt from TA

[disneyaholicraquel]

Thanks, I will give it a week or so and then have the TA call.

[KroozFoolz]

When I submitted a fcc online, I received a 'confirmation' email from Carnival (email sender address read "IMC Special Programs") stating they received the online request and would process the request within 5-7 business days. Six days later, I received another email (same sender) confirming processing and application of certificate (obc and $100 applied to final payment amount due). The email also stated for any questions, contact Promotions at 1-800-794-6225.

 

I would look for these emails before expecting it to show up on your Carnival profile/e-docs. I forwarded the second email to my TA for her records and so she could update the final payment amount.

[disneyaholicraquel]

When I submitted a fcc online, I received a 'confirmation' email from Carnival (email sender address read "IMC Special Programs") stating they received the online request and would process the request within 5-7 business days. Six days later, I received another email (same sender) confirming processing and application of certificate (obc and $100 applied to final payment amount due). The email also stated for any questions, contact Promotions at 1-800-794-6225.

 

I would look for these emails before expecting it to show up on your Carnival profile/e-docs. I forwarded the second email to my TA for her records and so she could update the final payment amount.

 

Thanks so much for the info! Yes, I received the initial email so, I will wait to see if I receive the second.

[disneyaholicraquel]

Just a quick update for anyone who may need the information....

 

7/11/11 Submitted the FCC

7/11/11 Received confirmation of submittal

7/21/11 Received email confirmation of FCC applied to booking

7/21/11 Went to booking on Carnival.com and looked at "View Cruise Documents" (click print general documents). Second page "Invoice" shows OBC.

 

***Note*** Payments will not show...only cruise total.

 

7/22/11 Forward Carnival email to TA to update invoice.

 

Thanks, for all the help!

[tattoos]

My Travel Agent submitted my FCC for me when I booked my cruise, I didn't have to do a thing. She sent me a hard copy of the confirmation when it was applied to my cruise by Carnival.

[SCUBA Mark]

Just a quick update for anyone who may need the information....

 

7/11/11 Submitted the FCC

7/11/11 Received confirmation of submittal

7/21/11 Received email confirmation of FCC applied to booking

7/21/11 Went to booking on Carnival.com and looked at "View Cruise Documents" (click print general documents). Second page "Invoice" shows OBC.

 

***Note*** Payments will not show...only cruise total.

 

7/22/11 Forward Carnival email to TA to update invoice.

 

Thanks, for all the help!

 

Here is another datapoint

 

I submitted my request on-line on 7/7/11, received a reply right away, and it was posted to our booking on 7/28/11