Refund question

[gdisney]

Hello all - just got off of the Sea Princess July 29. On that morning, I noticed a $50 error on my final statement, which I took to the front desk. They fixed it by writing up a manual credit receipt on which my credit card was imprinted.

 

Question is - has anyone done this who can tell me how long it normally takes to process? It's been 6 days and the credit hasn't appeared on my card, though the final statement charges posted on my credit card three days ago.

[Toto2Kansas]

The last time this happened to me, the credit was never put through and I had to contact Princess to get it straightened out. I gave it 4 weeks (1 complete billing cycle) before contacting them.

Their refunds don't work like a credit from a store where they show up that day, or in a short time, they normally need to be reviewed (which can take some time) before they put them through.

[gdisney]

The last time this happened to me, the credit was never put through and I had to contact Princess to get it straightened out. I gave it 4 weeks (1 complete billing cycle) before contacting them.

Their refunds don't work like a credit from a store where they show up that day, or in a short time, they normally need to be reviewed (which can take some time) before they put them through.

 

OK, I'll keep watching then...thanks!

[Loonbeam]

Also banks take longer to process credits than charges (quelle surpise??) so that will delay it as well..

 

Hello all - just got off of the Sea Princess July 29. On that morning, I noticed a $50 error on my final statement, which I took to the front desk. They fixed it by writing up a manual credit receipt on which my credit card was imprinted.

 

Question is - has anyone done this who can tell me how long it normally takes to process? It's been 6 days and the credit hasn't appeared on my card, though the final statement charges posted on my credit card three days ago.

[paul929207]

For some reason, they can charge you in about 12 seconds, but it can take a month or more to get a credit.

[Stevesan]

Also banks take longer to process credits than charges (quelle surpise??) so that will delay it as well..

 

Tres suprise

My bank posts both overnite.

[bigguy1]

Hello all - just got off of the Sea Princess July 29. On that morning, I noticed a $50 error on my final statement, which I took to the front desk. They fixed it by writing up a manual credit receipt on which my credit card was imprinted.

 

Question is - has anyone done this who can tell me how long it normally takes to process? It's been 6 days and the credit hasn't appeared on my card, though the final statement charges posted on my credit card three days ago.

 

These transactions fall through the cracks routinely (what a surprise!!). I would call Princess. Otherwise, you may never see your credit.

[tompeter]

I was in a similar situation about a year ago on Emerald. The hand written receipt posted to my account in approximately 7-8 days after we left the ship with no help from me. Hope yours does as well...

[gdisney]

I was in a similar situation about a year ago on Emerald. The hand written receipt posted to my account in approximately 7-8 days after we left the ship with no help from me. Hope yours does as well...

 

I hope so too! I'm afraid I might be calling them next week to find out...

[gdisney]

Well, the refund went through yesterday, with no calls from me. Hooray! Thanks guys for the tips.

[CruisinMinnie]

Well, the refund went through yesterday, with no calls from me. Hooray! Thanks guys for the tips.

 

That's great to hear. Thanks for posting the outcome. :)