cas1000 Posted December 14, 2011 #1 Share Posted December 14, 2011 Having just finally booked our cruise with Royal caribbean at the end of November when I thought we were getting a good deal due to the early booking discount/ onboard credit deal running until the end of November and so mad today that RC are advertising 20% of prices and our cruise price has gone down £1400 which is a load of money. Am so annoyed - is there anything I can do about this - it just ethically seems wrong to encourage early booking before the end of Nov supposedly offering price incentives and then reduce the price by £1400 13 days later. We booked with an agent who said that the price is the price we booked and RC bookings basically said 'tough'. Is there anything I can do - this is our first cruise and I feel so mad has spoilt it already and feel totally taken advantage of as a RC customer Link to comment Share on other sites More sharing options...
Underwatr Posted December 14, 2011 #2 Share Posted December 14, 2011 Assuming you're a UK resident -- that's they way it is with (just about?) all UK bookings. In the US, deposits are generally refundable until final payment time on most fares (or a very small cancellation fee is sometimes applied) but that's not true everywhere. Link to comment Share on other sites More sharing options...
jumbo1 Posted December 14, 2011 #3 Share Posted December 14, 2011 Having just finally booked our cruise with Royal caribbean at the end of November when I thought we were getting a good deal due to the early booking discount/ onboard credit deal running until the end of November and so mad today that RC are advertising 20% of prices and our cruise price has gone down £1400 which is a load of money. Am so annoyed - is there anything I can do about this - it just ethically seems wrong to encourage early booking before the end of Nov supposedly offering price incentives and then reduce the price by £1400 13 days later. We booked with an agent who said that the price is the price we booked and RC bookings basically said 'tough'. Is there anything I can do - this is our first cruise and I feel so mad has spoilt it already and feel totally taken advantage of as a RC customer If you booked with a travel agent , RC won't talk to you about your booking . Is the reduced rate "For New Bookings Only" ? Link to comment Share on other sites More sharing options...
Love.II.Cruise Posted December 14, 2011 #4 Share Posted December 14, 2011 We are in the US, not UK, and last year booked a RC cruise. I confirmed over the phone with my TA that we could get a price reduction if it occurred. He said RC grants them. I would have never booked if my TA didn't tell us this. Apparently not... I wasted time checking weekly for cheaper prices for the four of us in two different staterooms. The price went down and when I called our TA he told us that RC didn't inform him of their new policy and RC would not honor the price reduction. It cost us $1200. Link to comment Share on other sites More sharing options...
Worm61 Posted December 14, 2011 #5 Share Posted December 14, 2011 I think we would have got stung with the early booking , we booked in Oct for next May & got a reduction for going with the same cruise line plus we are over a certain age which i think helped ....i have also noticed that a couple of cruise lines which i was watching in Aug have gone up this month , they first put on the net before i went on my first cruise in Sept , no doubt they will put the price back down next year so it looks like you have got a good deal :eek: i will know for next year :rolleyes: Link to comment Share on other sites More sharing options...
cherylandtk Posted December 14, 2011 #6 Share Posted December 14, 2011 Is there anything I can do - this is our first cruise and I feel so mad has spoilt it already and feel totally taken advantage of as a RC customer How much have you already put towards the cruise? You can cancel and re-book, but in the UK you will lose your deposit. If that amount is less than the price reduction amount, you are ahead of things financially. It is possible that RC will give you some offset OBC, but your TA would have to do the negotiating for you and the agent does not sound like they are willing to do much for you. I hpe this might work out for you. :( Link to comment Share on other sites More sharing options...
Underwatr Posted December 14, 2011 #7 Share Posted December 14, 2011 Even where you can cancel, cancelling and rebooking would run afoul if the lower-priced fare is valid for new bookings only. A booking that's canceled and rebooked isn't a new booking. Link to comment Share on other sites More sharing options...
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