TSUmom Posted March 6, 2012 #1 Share Posted March 6, 2012 I booked the Epic on line the other day because of the upgrade deal and called my PCC to add a hotel. After talking to him I ended up with a better cabin (an aft) an AARP discount and a $100 obc all for $40 more. Lesson learned....I will always use my PCC!:D Link to comment Share on other sites More sharing options...
biker@sea Posted March 6, 2012 #2 Share Posted March 6, 2012 Good for you !!! Love the aft. S.T.Y.L.E. card should be available for PCC's as they can make your cruise great even before you get to the ship. Link to comment Share on other sites More sharing options...
cruizecrazygramma Posted March 6, 2012 #3 Share Posted March 6, 2012 I wish I had your luck. When I first booked, I really liked my PCC but I've called a couple of times with questions which I didn't think were difficult ones and he didnt know the answer and was supposed to find out and call back and he never did. I had to call again. One of my questions was if i upgraded to a spa mini suite did that give me posh access. He put me on hold for ages and came back and said yes it did, so I wanted to book it but their system went down and he said he'd call back. I waited for over 24 hours and never heard back so I called again and reminded him of our conversation and confirmed about posh and this time he says, posh is not part of a mini suite. So ultimately i:m glad their system went down otherwise I'd have spent alot of extra cash for the mini that didn't included what i wanted. I've since depended on cruise critic for answers to my questions. Thanks to all the seasoned and knowledgeable cruises on CC Link to comment Share on other sites More sharing options...
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