Stevesan Posted April 29, 2012 #26 Share Posted April 29, 2012 It seems they've found a few other ways to save a buck so for the time being there holding the line. Such as reducing the number of ports. Crown, for example, eliminating Costa Maya. Following is a direct quote from Princess Customer Relations reply: "These factors entered into our decision to make this itinerary change, with the greatest consideration being fuel cost on this 7-day cruise with 4 ports, which has been altered to 3 ports." Link to comment Share on other sites More sharing options...
gdisney Posted April 29, 2012 #27 Share Posted April 29, 2012 I am sure all cruise lines would like to add a fuel surcharge but no one wants to go first. Ha...I was kind of thinking the same thing. I booked my upcoming cruise at the beginning of this month, by calling Princess directly. The guy who handled my reservation gave the spiel about the possible surcharge, but even he seemed apologetic about having to say it and effectively said that the prices have been over $70 a barrel for awhile, and there's been no hint of putting those charges back in. Link to comment Share on other sites More sharing options...
1 HappyCruiser Posted April 29, 2012 #28 Share Posted April 29, 2012 Such as reducing the number of ports. Crown, for example, eliminating Costa Maya. Following is a direct quote from Princess Customer Relations reply: "These factors entered into our decision to make this itinerary change, with the greatest consideration being fuel cost on this 7-day cruise with 4 ports, which has been altered to 3 ports." Plus it give them more time to keep the casino open & sell more spa treatments, drinks & bingo cards. :D Link to comment Share on other sites More sharing options...
Matcodixon Posted April 29, 2012 #29 Share Posted April 29, 2012 This discussion is very interesting. I am involved in the mobile tool business and the issue of fuel surcharges came up as the rising fuel costs certainly cut into the profits of my distributor team. Since they are all independently owned franchises, it was up to them to determine the best way to deal with it. Some tried adding a fuel surcharge to each sale and found out that this only caused problems. Customers took one look at it and had a fit, especially if the competition was not charging one. Instead an small % increase in sale price took care of the problem with no complaints. It's all in customer perception. Link to comment Share on other sites More sharing options...
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