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Early Saver - didn't honor


wdazew

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I want my PVP. I thought I did everything right, checked my fares at various times, finally found a lower price, printed the screen as my back up - tried calling my PVP (who is awesome) she is on v-k. OK I know she deserves a break BUT. Spoke with another PVP gave her all the info and get the song and dance that http://www.carnival.com/BookingEngine/FareViewer still has to have the taxes etc etc added on - tried for 5 minutes to explain that the BASE price is lower no go - URGH

 

All the other times I checked http://www.carnival.com/BookingEngine/FareViewer the base price was matching my current price. What's the use of using the fareviewer . . .

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I want my PVP. I thought I did everything right, checked my fares at various times, finally found a lower price, printed the screen as my back up - tried calling my PVP (who is awesome) she is on v-k. OK I know she deserves a break BUT. Spoke with another PVP gave her all the info and get the song and dance that http://www.carnival.com/BookingEngine/FareViewer still has to have the taxes etc etc added on - tried for 5 minutes to explain that the BASE price is lower no go - URGH

 

All the other times I checked http://www.carnival.com/BookingEngine/FareViewer the base price was matching my current price. What's the use of using the fareviewer . . .

 

 

Put in for the price drop yourself

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If you booked ES, then you put in via the internet. If they made a mistake, all you do is reply to the email that denied the price match with the date and time of the price, the type of rate etc.

 

I never had a problem replying to the email .. no need to be calling folks. PVPs do not do the ES price drops, another dept.

 

reply to the email you got.

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I want my PVP. I thought I did everything right, checked my fares at various times, finally found a lower price, printed the screen as my back up - tried calling my PVP (who is awesome) she is on v-k. OK I know she deserves a break BUT. Spoke with another PVP gave her all the info and get the song and dance that http://www.carnival.com/BookingEngine/FareViewer still has to have the taxes etc etc added on - tried for 5 minutes to explain that the BASE price is lower no go - URGH

 

All the other times I checked http://www.carnival.com/BookingEngine/FareViewer the base price was matching my current price. What's the use of using the fareviewer . . .

 

 

You might want to check to see if the Govt Fees & Taxes have increased over what you originally booked. The PVP may have been trying to tell you that the increase in Govt Fees & Taxes (that they now charge you if/when you change your booking or apply for Price adjustment) may be larger than your price-drop, thus wiping it out.

 

If that's not the case, go with firefly333's suggestion.

 

ken

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