Anyone having trouble with NCL website?

[Scoopny]

Yesterday it kept telling me the system was under maintenance. Now this morning I logged into one of my reservations and it had my cabin # and the passengers but the status bar under vacation summary is back to on line check in (which I did a month ago) and it say's "we are unable to validate your check in status at this time". So I click on the "check in" button and I get a big error message.

 

I'm assuming they are still working on the site but I always get nervous when something happens.

 

And, I keep trying to prepay my service charges and it always tells me it cannot display that at this time. Can you only pay them closer to cruise time? We are 32 days out now.

[gra2172]

Yesterday it kept telling me the system was under maintenance. Now this morning I logged into one of my reservations and it had my cabin # and the passengers but the status bar under vacation summary is back to on line check in (which I did a month ago) and it say's "we are unable to validate your check in status at this time". So I click on the "check in" button and I get a big error message.

 

I'm assuming they are still working on the site but I always get nervous when something happens.

 

And, I keep trying to prepay my service charges and it always tells me it cannot display that at this time. Can you only pay them closer to cruise time? We are 32 days out now.

 

Thats the new and improved site :rolleyes:, and doesnt always work like its supposed to. I liked the old one..

If its working properly, you can prepay for stuff anytime.

 

Rest assured, you are in the system. :)

 

You can always contact your Cruise consultant to prepay. If youre new to NCL and you dont have one, call them up and they will give you one.

[rockabutzer]

you can always contact your cruise consultant to prepay. If youre new to ncl and you dont have one, call them up and they will give you one.

 

 

1-866-936-9722

[Scoopny]

Thanks, that's why I come here because everyone always can give me sound advice.

[davids68girl]

I have found it's been wonky for a couple days now. Sometimes up and running, sometimes down. Right now I am getting a "down" message when I try to use it.

[Carolina Daisy]

I have been trying for 2 days to electronically check in and keep getting the message that the system is down. I just called and was told that they are working on it and have no idea when it will be back online. Wonderful :mad:

[jrose41]

I have been getting the same message the past two days. We leave next month as well. I did the online check-in on Friday but wanted to check out the shore excursions for any that have multiple times. Hope it gets fixed soon it is frustrating when I can't see our stuff. I am more of a online person than a phone person but will call if I have to. I thought it was just my computer but knew if I came on here I might find others experiencing the same problems as well. Hope it comes up by the end of today.

[dutchess43]

The system is still under maintence hope it gets back soon.

[rian90]

I could call but that won't help me with outside TA's. They can't access the information either and it is just more convenient to do all this online or through email.

[jrose41]

I just wanted to say it just came up and I was able to sign-in. Hoping it is fixed permanently. Yay!! :)

[meltingmoments]

Yay!! I just signed in as well!:D

[dexddd]

Seems to be down again.

[NayRN]

Just checked....still not working! :(

[rockabutzer]

May I direct your attention to this thread.

 

http://boards.cruisecritic.com/showthread.php?t=1658213

 

 

It's the same subject matter, so if you would post all your comments, thoughts, rants and raves there we can keep everything on one thread. :D