Cautionary Tale- RCCI stepping up

[fischymom]

Ok.... I booked a cruise LAST year for 4 people only 3 went on the cruise. We called and canaled out the last person for it everything cool and in good shape... fast forward booked a new cruise after we returned from vacation... yesterday I called my TA made a deposit and told him I am waiting for our tax return to pay off the cruise. All good...this am I got an email from RCCI stating that since our cruise got "canceled" they also canceled my over water cabana for this cruise (less than 90 days away) PANIC!!!!! Called my TA he called RCCI they are holding a over water cabana for me until the funds get redeposited and then they will reinstate it since it was all a computer glitch. Seems for some reason this cruise and last got linked in the computer and screwed my bookings all up.

RCCI and my TA you both ROCK!!