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Anyone going to Cuba?

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Any updates to SC original offer anyone? We have yet to receive a reply.

 

 

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Hi,

 

We have not even had a reply from our first letter which was sent through our travel agents.

 

No faith in them at all.

 

Really do not want a discount with them and I would have thought they wouldn't have wanted grumpy clients on their future cruises.

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"Just read that Princess passengers are getting 100% refund and a 25% credit towards a future cruise. They may or may not be able to leave tomorrow. If not, they can leave the ship and explore Houston and basically use the ship as a hotel, and possibly sail the next day. They can also leave the ship and go home, and still get the same refund/credit. If they leave tomorrow, they get one port day. If they leave Tuesday, it's a cruise to nowhere. "

__________________

And this is because there is an oil slick outside Galveston that stopped them docking on time.. Different cruise line different response.

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@holidyhopes it might be worth c calling SC for an update.

 

 

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Has anyone heard anything further from SC regarding compensation for the 16 February sailing? It's gone very quiet (on) board!

 

 

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Not a word. Maybe we should have voiced our opinion more on the cruise rather than trying to make the best of a really really bad situation

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I have just received a brochure featuring sailings on SC to cuba from December 14 through march 2015 - the itinerary and descriptions remain unchanged. This is blatant misrepresentation ....

Quote: 'swim with the tropical fish from the white sands of cayo blanco ...'

 

 

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Any news yet anyone? And we wait and we wait and we wait ....

 

 

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SC have now repeated their offer of 50% discount to passengers on the 16 feb cuba star flyer sailing but are now offering a cash alternative as well.

 

 

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At last we have had a letter from star clippers with the offer of 50% off our next cruise. But no offer of a cash refund. Did this come from sc

 

Love the bit in the letter that states that this trip was thoroughly reccied by captains and cruise directors. They all obviously had a really good jolly and forgot to mention all the bad points.

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Yes - the cash refund is from SC - if you reject the first offer you will be offered a choice of accepting the original offer or accepting a lower cash offer. Chase SC ....

 

 

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A refund took a round-about route & had a bit of trouble avoiding banks on the way but it finally found it's way to my account.

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Glad to hear that you got a 'result'. I was going to email you to find out what happened!

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If you wanted to visit Cuba again try yourcubacruisedotcom. We did it in February. Great. But no sails!

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