Breakaway Smiles

[Medtech2]

kylenyc O'Sheehans was next to the casino where my other half plays so its the closest bar I can get my drinks and went there the most. We usually do tip extra to somebody we use most. We had the UBP and I felt because I used him most he deserved more of a tip.

Yes, the smiles are genuine, but if I had a bad day and not smiling and somebody took a photo of me I put on a great big smile regardless of how I feel....think we all would.

 

Oh at the guest services they did smile and engage in conversation have to say that. :)

 

sjnyc yes we tried but we found many asking us over and over what we had ordered, for instance a few times this happened to my other half, he would order a jack daniels and soda water, but to have them repeat what he asked for 2-3 times and then few times he was given Johnny Walker and even Scotch...never had this happened to us on other cruise lines, and it happened at the atrium bar twice as well as the Mix bar I believe it was at near Cagneys and Moderno. Our experiences especially on RC were to engage in conversations, say hello, etc. We always find friendly staff on RC even Carnival but this staff seemed distant. Maybe they need more time to get used to things....

 

We also tried to make some conversation only to find them looking at us like they not understanding, we truly feel part of the problem is they are not fluent speaking English.

I don't mean to be rude, and please don't take this the wrong way, but this is twice that I have seen you mention the crews' lack of English skills and yet your writing leads me to believe English is not your first language.

 

Could that be contributing to the lack of communication?

 

I have never had a problem understanding crew members from across the globe and they appear to understand me...

[Partyatsea]

I have found that if you just smile, nod and say Hello, you will get a warm response for any of the crew. It doesn't matter what the language barrier may be with these simple gestures. Just my observation........ :D

 

We have always found this to be true also :):)

[kylenyc]

Originally Posted by camz

I have found that if you just smile, nod and say Hello, you will get a warm response for any of the crew. It doesn't matter what the language barrier may be with these simple gestures. Just my observation........ :D

We have always found this to be true also :):)

 

Smile! Happy Monday?! :)... Well I thought I'd give it a try :p

[sjnyc323]

Smile! Happy Monday?! :)... Well I thought I'd give it a try :p

 

Monday?????

[kylenyc]

Monday?????

Oh okay .. Happy Tuesday? :p Still feels like a Monday :(

[SuiteCruiser]

Oh okay .. Happy Tuesday? :p Still feels like a Monday :(

 

Yesterday was a holiday for us, so it really feels like a Monday today :)

[patter44]

Kyle, thank you so much for starting this thread. This is the NCL I know - especially with Sean as HD!

 

 

I don't mean to be rude, and please don't take this the wrong way, but this is twice that I have seen you mention the crews' lack of English skills and yet your writing leads me to believe English is not your first language.

 

Could that be contributing to the lack of communication?

 

I have never had a problem understanding crew members from across the globe and they appear to understand me...

 

My thoughts exactly. Never had a problem understanding or being understood with any of the crew or staff.

[xenagurl]

Well done Ben! ITA!

[sjnyc323]

Well done Ben! ITA!

 

I agree

 

Suzanne