Lost my PCC

[francina]

I lost my PCC a while ago. Each month when I call to make my payment I ask about a new rep. Made my last payment today and individual said that I should get a new PCC soon. I wonder how much longer I have to wait. I wanted to start planning my family & friends cruise and wanted someone that everyone could call. And we don't want to do a group thing.

 

 

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[kcwingwalker]

I lost my PCC a while ago. Each month when I call to make my payment I ask about a new rep. Made my last payment today and individual said that I should get a new PCC soon. I wonder how much longer I have to wait. I wanted to start planning my family & friends cruise and wanted someone that everyone could call. And we don't want to do a group thing.

 

 

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That seems odd, I would think NCL could hand you over to a new PCC right away. Have you called or emailed customer service?

[Cubechick]

I've always gotten mine through recommendations from other cruisers...

[kcwingwalker]

I've always gotten mine through recommendations from other cruisers...

 

That is a good way. Wish I could recommend mine.

[peg013]

Solandria

 

For future reference - it is against CC rules to name PCCs or TAs so if your post disappears....you will know why. I really wish we were allowed since mine is fantastic!

[punkincc]

Call the 800 # and tell them you want to speak to someone about booking a future cruise. They will immediately transfer you to a PCC and you can discuss general plans and ask questions. Hopefully you will hit the jackpot with a good one. If you don't get the right vibe with this one, just call back another time and repeat process until you get a good one. Once you have his contact info, you can contact him directly to book or for future questions.