The "HAL Won't Honor it's own Pricing" got me thinking........

[whenzuc]

i am in the midst of booking Noordam for July 2006. My travel agent inquired this week about the possibility of price reductions. if the price goes down before we settle in full, we have the option to rebook and give up our rooms.

[dakrewser]

i am in the midst of booking Noordam for July 2006. My travel agent inquired this week about the possibility of price reductions. if the price goes down before we settle in full, we have the option to rebook and give up our rooms.

 

Well, yeah. But you always have that...

[cruisecrasy]

I understand most everyone's point of view on this issue. I work in marketing and we are just starting to understand the power of the internet and the use of mass emails. I guess it was just pretty dumb of HAL to send out a blast email to everyone with those prices on it. Their database wasn't very well set up.

 

Corporations have to manage mail lists better than this. Even if they are within "the rules" they should be more sympathetic to their current customers.

 

I can't see where it would be so awful to give a shipboard credit to placate their current customers

 

jan

see why it wld be awful to give shipboard credits ...I am a shareholder - 'nuff said!

[sail7seas]

i am in the midst of booking Noordam for July 2006. My travel agent inquired this week about the possibility of price reductions. if the price goes down before we settle in full, we have the option to rebook and give up our rooms.

 

That is always the case. There is no penalty from HAL (yet) for cancelling before final payment.....except for insurance if you have taken HAL's which must be written at the time of booking.

 

Of course one would cancel and rebook if they had no penalty if they are willing to chance giving up their cabin and having to take a different one.