Edocs error 10000?

[Heather1972]

Hi all, I just got an email from NCL saying my edocs were ready. When I click on the link under my vacation summary, it opens a new page and says "Unexpected error. Please contact NCL 10000." I am too tired to call at midnight. Anyone know what the problem might be?

[js4rq]

Are you booked in a GTY with no cabin assigned??

 

The same thing happened to us for our cruise last month. I sent NCL an e-mail to investigate. Apparently we did not have access to our e-Docs until we were within 30 days of sailing, due to being booked in a GTY with no cabin assignment.

I would try contacting NCL.

 

Good luck!

Edited March 14, 2014 by js4rq

[Heather1972]

That makes sense. As of this moment, I am 31 days out with an unassigned gty room.

[karoo]

The same thing happened to me all day yesterday (Aus time). I even contacted the PCC. Tried it today and now it works. Obviously just a computer glitch. I'm around 30 days out too. I still haven't got a cabin assigned.

[kirsty_r]

this happened to me too, I couldn't access it through my NCL but I could by searching for NCL edocs page.