jules815 Posted April 14, 2014 #1 Share Posted April 14, 2014 Just received an email from the RC Shoreside Concierge Desk? Is this something new? Noticed it's from RC in Oregon? This is Penny with Royal Caribbean's Shore Side Concierge Desk. You have the option to work with me 1 on 1 from now until the time you set sail for the vacation of a lifetime! This service does NOT cost extra to utilize. I am able to help you plan until the time that you set sail with this reservation or any other you may have. I can assist with expediting any requests you may have. I'm happy to assist you with shuttle service to and from airports, gratuities, shore excursions, beverage packages, specialty dining, and spa treatments. As well as any questions you might have on your upcoming cruise. Lets take the time to review your reservations, I may have information or recommendations that may save you time, money, and effort! Please feel free to reply directly with any questions that you may have and I will assist you, or to schedule a call back within minutes (no hold times!). I also welcome you to call 1- 855- 287- 7225, which is open 24 hours for you. Ask for Penny at the Concierge Desk; if I am unable to talk, one of my team members will be able to assist. Link to comment Share on other sites More sharing options...
cruisnseas Posted April 15, 2014 #2 Share Posted April 15, 2014 They've been doing this for a few months now. And most of Royal is in Oregon now, they've only got a few agents left in Miami and none left in Wichita. Link to comment Share on other sites More sharing options...
ARCruisinNana Posted April 15, 2014 #3 Share Posted April 15, 2014 They've been doing this for a few months now. And most of Royal is in Oregon now, they've only got a few agents left in Miami and none left in Wichita. There is at least one left in Wichita. I've talked with her several times, the last being last week. She said she hoped she would still be with the company when Quantum came on line. Link to comment Share on other sites More sharing options...
jules815 Posted April 15, 2014 Author #4 Share Posted April 15, 2014 Okay, at least I know it isn't some type of scam. Link to comment Share on other sites More sharing options...
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