reilly1 Posted April 30, 2014 #1 Share Posted April 30, 2014 I am fairly new to P&O but have had one cruise with them and have today booked another. Every time I log into my online account I am told that the password does not match. I then request a new one, use it, change my password and it tells me that the password does not match! Any clues anybody? It's driving me mad. By the way, I do cruise a lot with Celebrity and RCI and use their online accounts with no problem so I am not completely stupid although I feel it today!! Link to comment Share on other sites More sharing options...
Denarius Posted April 30, 2014 #2 Share Posted April 30, 2014 The P&O website is notoriously fickle - its probably just having a bad hair day :) Suggest you give it another try tomorrow, when it may be in a better mood. Link to comment Share on other sites More sharing options...
Bells65 Posted May 1, 2014 #3 Share Posted May 1, 2014 Hi. I had a similar issue. Try clicking on create new account and enter your existing username and password. I did this and it bought up all my existing details etc and I've no problems logging in since. Bells Link to comment Share on other sites More sharing options...
reilly1 Posted May 1, 2014 Author #4 Share Posted May 1, 2014 Thanks, will try that, as it's still the same today! Colleen Link to comment Share on other sites More sharing options...
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