My cruise isn't showing on the website!

[tpooleinjax]

Has anyone else had any issues seeing their cruise in Cruise Manager? We leave in 10 days and my cruise has disappeared!

[WindsorFred]

Just checked and our 2/2/2015 is listed?

[prattmom]

Sold out? Is it in your cruise manager?

[tpooleinjax]

There's nothing in Cruise Manager and the banner at the top that tells you how many days left before your cruise is gone. I even tried logging off and back in with no change. It might be time to get on the phone with them!

[Taters]

I would call them ASAP. Please let us know what happens!

[WindsorFred]

Hopefully just a web site glitch. Let us know what you find out.

[snc_cam]

If you can tell us what cruise and date you are going, it makes it easier for others to check and see if the problem is yours or with the Carnival website.

[tpooleinjax]

It seems to be a glitch. The rep I spoke with can see my booking and attempted to transfer me to their ESolutions department for assistance with the website but ended up disconnecting me. They really need some assitance with learning how to transfer calls as this has happened before. I will keep an eye on the website to see if it reappears at some point today.

[tpooleinjax]

We're on the Victory 6/19/14. The cruise appears if I search it for a mock booking but it's my booking that I can't see.

[WindsorFred]

It seems to be a glitch. The rep I spoke with can see my booking and attempted to transfer me to their ESolutions department for assistance with the website but ended up disconnecting me. They really need some assitance with learning how to transfer calls as this has happened before. I will keep an eye on the website to see if it reappears at some point today.

 

Good to hear. Have you printed your cruise docs yet? Congrats on quitting smoking, after almost 40 years I quit just over a year ago.

Edited June 9, 2014 by WindsorFred

[tpooleinjax]

Yes thankfully my documents are printed and waiting for me to finish packing! 10 days to go!

 

And congrats on quitting smoking yourself! It is not an easy thing to do.

[WindsorFred]

Yes thankfully my documents are printed and waiting for me to finish packing! 10 days to go!

 

And congrats on quitting smoking yourself! It is not an easy thing to do.

 

Sweet, no worries then.

Yes it was used the ecig to quit, tried cold turkey but did not have the will power.

[ibcnusoon]

We leave in 8 days and our cruise shows up once logged in!

 

That would certainly be really scary though!!

 

Enjoy your cruise, I haven't even started packing yet! :eek: