Concierge question

[Clairelly]

Hi

 

Quick, possibly stupid question!

 

Can you email the concierge with any questions prior to your cruise?

 

Thank you!!

 

:)

[FLACRUISER99]

Hi

 

Quick, possibly stupid question!

 

Can you email the concierge with any questions prior to your cruise?

 

Thank you!!

 

:)

Yes addresses here:

https://docs.google.com/spreadsheets/d/1hKBiGZ9Gqcp2G2owtX3RyQy7yQ0ijgxCL0nPjQKK8j4/edit?pli=1#gid=0

Edited July 20, 2014 by FLACRUISER99

[dancinman66]

Hi

 

 

 

Quick, possibly stupid question!

 

 

 

Can you email the concierge with any questions prior to your cruise?

 

 

 

Thank you!!

 

 

 

:)

 

 

Yes you can you just use ship code underscore concierge@rccl.cm

 

Easy just ask whatever you want

 

 

Sent from my iPhone using Forums

[FLACRUISER99]

Yes you can you just use ship code underscore concierge@rccl.cm

 

Easy just ask whatever you want

 

 

Sent from my iPhone using Forums

No .cm is not correct.

Correct address for adventure is AD_Concierge@rccl.com

Edited July 20, 2014 by FLACRUISER99

[Paulxyz2004]

While you can email them, there´s no guarantee you will get an answer. I assume you have Concierge privilleges for your cruise. Some conciereges will answer you, others will concentrate on serving their customers on the current cruise and the next set of Pax coming on, but not deal with any further advance requests.

[FLACRUISER99]

While you can email them, there´s no guarantee you will get an answer. I assume you have Concierge privilleges for your cruise. Some conciereges will answer you, others will concentrate on serving their customers on the current cruise and the next set of Pax coming on, but not deal with any further advance requests.

Yea, not like the old days when they would email you!:eek:

[Paulxyz2004]

Yea, not like the old days when they would email you!:eek:

 

 

Really? I don´t see any changes there. Ever since they started this some Concierges would contact you about a week Prior to your cruise and some wouldn´t. It was like this from the beginning and it is like this nowadays.

 

The Change that happened IMHO is that nowadays everybody thinks as "me first" and with those emails being readily available all over the COncierges are swamped with emails from future cruisers requests and if they start working on them it will take away from their time which should be geared towards the passengers onboard and maybe those coming onboard next.:eek:

[Tony O]

Yea, not like the old days when they would email you!:eek:

 

Guess I'm in the old days my concierge email me last week introducing himself for my upcoming cruise.

[FLACRUISER99]

Really? I don´t see any changes there. Ever since they started this some Concierges would contact you about a week Prior to your cruise and some wouldn´t. It was like this from the beginning and it is like this nowadays.

 

The Change that happened IMHO is that nowadays everybody thinks as "me first" and with those emails being readily available all over the COncierges are swamped with emails from future cruisers requests and if they start working on them it will take away from their time which should be geared towards the passengers onboard and maybe those coming onboard next.:eek:

That makes sense.

[Oak Hill Cruisers]

Towards the end of most cruises, we have seen concierges busy at their DL desk writing up and printing stateroom letters for PAX on the upcoming cruise.

 

So, you should email your concierge early in the preceding cruise to yours to improve chances of him/her responding to your emails.

[Clairelly]

Thanks peeps!:)