saphir Posted September 4, 2014 #1 Share Posted September 4, 2014 do you know when it receives documents (with labels)? I'm leaving on 18 October and I have nothing received. I did my registration on the Web.. Thank you. Link to comment Share on other sites More sharing options...
Mikesa1721 Posted September 4, 2014 #2 Share Posted September 4, 2014 do you know when it receives documents (with labels)? I'm leaving on 18 October and I have nothing received. I did my registration on the Web.. Thank you. Saphir,,,normally 30 days before your embarkation date.:) Link to comment Share on other sites More sharing options...
AmoMondo Posted September 4, 2014 #3 Share Posted September 4, 2014 Don't know what the normal time in Canada is but in the UK, the earliest I e received them is 3 weeks before sailing but more usually 10-14 days before sailing. Link to comment Share on other sites More sharing options...
dinansm3 Posted September 4, 2014 #4 Share Posted September 4, 2014 Im 21 days out from our cruise on the Divina and still haven't got them Link to comment Share on other sites More sharing options...
Rare CruiseIreland Posted September 4, 2014 #5 Share Posted September 4, 2014 Just got mine for Preziosa but I emailed them this morning looking for them. Fast response to all emails so far. Link to comment Share on other sites More sharing options...
dinansm3 Posted September 4, 2014 #6 Share Posted September 4, 2014 I just sent them a message on Facebook and they answered within 5 min and sent my the documents... FYI Link to comment Share on other sites More sharing options...
joybaby Posted September 4, 2014 #7 Share Posted September 4, 2014 I leave in 8 days, called, they said no edocs at this time. The ship has openings in all categories so maybe they are moving the low end cabin cruisers to a higher category at the end of next wk., depending on how full the ship is. (or empty) Link to comment Share on other sites More sharing options...
saphir Posted September 4, 2014 Author #8 Share Posted September 4, 2014 Thank you to everyone. I will wait!:D Link to comment Share on other sites More sharing options...
ZoeyVictoria Posted September 4, 2014 #9 Share Posted September 4, 2014 We are also on the October 18 sailing and have not received the documents. We received the docs for the May 3 sailing in mid-March from the travel agent; the upcoming sailing was booked directly with MSC. What I find really irritating is that I cannot locate any place on the website to request the docs. I go into my dashboard, but can't "add my reservation" because it does not like my first name :mad: Web check-in does accept my first name. Anybody sense a bit of frustration here? Love the ship, hate the website. Link to comment Share on other sites More sharing options...
Mikesa1721 Posted September 5, 2014 #10 Share Posted September 5, 2014 (edited) We are also on the October 18 sailing and have not received the documents. We received the docs for the May 3 sailing in mid-March from the travel agent; the upcoming sailing was booked directly with MSC. What I find really irritating is that I cannot locate any place on the website to request the docs. I go into my dashboard, but can't "add my reservation" because it does not like my first name :mad: Web check-in does accept my first name. Anybody sense a bit of frustration here? Love the ship, hate the website. Hey neighbor!!!! If you've made your reservation through a travel agent or with an MSC personal vacation consultant,,you won't be able to add your reservation when you access your dashboard. I can access my January sailing, only because I reserved it on-line, through the website and not with a pvc. It is irritating,,especially when you have a few sailings booked like we have. Edited September 5, 2014 by Mikesa1721 Link to comment Share on other sites More sharing options...
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