Bases5 Posted January 11, 2015 #1 Share Posted January 11, 2015 As you know you have to pay for your shore excursion at the time of purchase booking thru carnival.com If you cancel does Carnival refund money back to your CC or does it go to your ship board account. Link to comment Share on other sites More sharing options...
CruisingwithAutism Posted January 11, 2015 #2 Share Posted January 11, 2015 It goes back to your credit card. Carnival cancelled our excursion the night before because there wasn't enough to make a group. We were so disappointed because we had researched that sucker to death. Then we had to wait in a long line at the shore excursion desk to book something else. Ha! I'm sure you don't care so the answer is back to your original credit card. -kelly Feb '11 Carnival Elation Nov '11 Carnival Fascination Sep '12 Royal Monarch of the Seas Nov '12 Royal Freedom of the Seas Sep '13 Carnival Dream Jan '14 Disney Dream Mar '14 Disney Magic Aug '14 Caribbean Princess Oct '14 Carnival Dream May '15 Carnival Sunshine Nov '15 Carnival Sunshine Link to comment Share on other sites More sharing options...
smarks Posted January 11, 2015 #3 Share Posted January 11, 2015 I have decided to cancel a shore excursion I booked on line. I have a T/A outside of Carnival. Who do I call to cancel? My T/A or Carnival? Couldn't find a way to cancel online. Thanks. Link to comment Share on other sites More sharing options...
cruizinisthebest Posted January 11, 2015 #4 Share Posted January 11, 2015 I've cancelled directly with Carnival even when using a TA. By the way, if you ever use a gift card to buy an excursion, you will get a replacement gift card back. And that can take weeks. So be as sure as you can when paying gift cards. Still waiting for a gift card to replace excursions I cancelled a month ago. Link to comment Share on other sites More sharing options...
smarks Posted January 11, 2015 #5 Share Posted January 11, 2015 I've cancelled directly with Carnival even when using a TA. By the way, if you ever use a gift card to buy an excursion, you will get a replacement gift card back. And that can take weeks. So be as sure as you can when paying gift cards. Still waiting for a gift card to replace excursions I cancelled a month ago. Thank you for your quick reply. I will call Carnival tomorrow. I was worried that we may not be able to cancel since we booked it on Carnival website. Thanks again. Link to comment Share on other sites More sharing options...
lola61 Posted January 11, 2015 #6 Share Posted January 11, 2015 I've cancelled directly with Carnival even when using a TA. By the way, if you ever use a gift card to buy an excursion, you will get a replacement gift card back. And that can take weeks. So be as sure as you can when paying gift cards. Still waiting for a gift card to replace excursions I cancelled a month ago. I got my gift card within. a week, Fed Ex Link to comment Share on other sites More sharing options...
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