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Casino cruise certificate question


ALS1214
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If you have cruised with CAS before and have a history with NCL - in most cases, you can call CAS directly and find out what is available for the timeframe you are looking for and in most cases, its equally as good, or sometimes better than using the casino cruise certificate.

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I'm going on a cruise next week through CAS and I didn't have a certificate for it. I kinda just called CAS and asked them if they would comp the cruise I had in mind. Has to be at least a 7 day cruise though. They want your business so they'll work with you.

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Actually, I called CAS and just asked what they could do for me for the ship and dates I wanted. Got comped a balcony on a 4 day Sky. So does not have to be a 7 day if they know your history.

 

Did you have a certificate from the casino? Or did you just call?

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The cruise certs are nice, but I've found not necessary. I'm diamond in AC, and get them often. When I book a cruise with CAS I just call, and ask what they can do for me. On my last 3 cruises, they have comp'ed me an inside, and I usually just pay a couple hundred more to upgrade to a balcony.

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The cruise certs are nice, but I've found not necessary. I'm diamond in AC, and get them often. When I book a cruise with CAS I just call, and ask what they can do for me. On my last 3 cruises, they have comp'ed me an inside, and I usually just pay a couple hundred more to upgrade to a balcony.

 

Thanks, now I know I can call. I am diamond also and have gotten 3 certs for insides. I have taken them up on 2 of them, but not the third. The first one we sailed with an inside because all OVs and Balconies were booked. We will be going to Alaska in August and have upgraded to a balcony. It's more than a couple hundred, but for us it was worth it.

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I asked and they said they could not extend the date. I am relatively new to cruising, but have booked 2 upcoming cruises through land based casino. Is there a CAS number other than than the one NCL provides? I may ask about Apri and see if they can get a comp I can then upgrade to balcony. Can't hurt to ask.

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I asked and they said they could not extend the date. I am relatively new to cruising, but have booked 2 upcoming cruises through land based casino. Is there a CAS number other than than the one NCL provides? I may ask about Apri and see if they can get a comp I can then upgrade to balcony. Can't hurt to ask.

 

For casino information and reservations,

contact a Casinos At Sea Cruise Specialists

9:00AM to 5:30PM EST

Monday to Friday

1 877-PLAY NCL

(1-877-752-9625) or

email us at casinoinquiries@ncl.com

 

For certificate award reservations,

contact a Casino Guest Service Representative

9:00AM to 9:00PM EST

Monday to Friday and

10:30AM to 7:00PM EST

Saturday and Sunday

1-888-785-8259

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Did you have a certificate from the casino? Or did you just call?

Just called. My first two cruises were off certificates. Last one just called and was comped an inside on the Getaway. Next one the balcony on the Sky. I also have never been above Lucky. Thing is, after 3 cruises they pretty much know how much time a day I spend in the casino AND I choose a non-peak time to sail, so I'm sure I get a better deal.

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I always call CAS at the end of my cruise. Here's why. I got a free cruise from a casino in Pennsylvania and when I called to book it they told me I missed a free cruise from CAS but I never knew I had it. What happened is I cruised in Oct and earned a free cruise through CAS (this is the one I didn't know about) I then cruised in February and didn't gamble as much are I did in Oct so it brought my average down and I lost the free cruise I never knew I had.

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