Has this ever happened to anyone???

[Iamthesea]

I do not think that they did anything wrong, she cancelled it they told her when she called back that they would not reinstate because they were over booked? (supposedly) Do they overbook? I know airlines do but I was not aware that the cruise lines do.. The TA works independently I guess you would say but actually works for a larger company if that makes sense.. Do they not have to carry insurance for making mistakes? All I really want is to be able to take my kids on the cruise they were expecting..

 

__________________

Yes, ships do overbook sometimes. I realize that everyone makes mistakes. What makes this TA "bad", is that she is not trying to make it up to you. Is your TA based in a place where you can meet her face to face (in NC?)