Well done msc

[sidari]

Well done indeed for getting things so wrong.

 

I received three emails from them today asking me to add a review to their site from our recent cruises in order to help improve cruises for future cruisers, ok no issues there you might think ?

 

The three ships in question,

 

Orchestra, we travelled on Twelve months ago.

 

Fantasia, we have never set foot on this ship.

 

Armonia, we have never set foot on this one either.

 

You could not make it up.

[MSC Cruises USA]

Hi Sidari,

 

We apologize for this. Please send an email to ta.feedback@msccruisesusa.com so we can circle back with all of the teams involved and look in to this.

 

Best Regards,

MSC Cruises USA

[sidari]

Hi MSC USA ... As I am based in the UK I will contact them, thanks.

[tomvet]

Hi Sidari,

 

We apologize for this. Please send an email to ta.feedback@msccruisesusa.com so we can circle back with all of the teams involved and look in to this.

 

Best Regards,

MSC Cruises USA

 

You do a lot of looking into things but action very little!