swalton85 Posted March 8, 2016 #1 Share Posted March 8, 2016 I know there was a thread a week or so ago about having trouble redeeming funpoints with your Carnival Mastercard towards your Carnival purchase and an error showing up on the website. This has been going on for WEEKS now! Is anyone else still having problems? It's quite ridiculous! :mad::mad: Link to comment Share on other sites More sharing options...
mistycruiser Posted March 8, 2016 #2 Share Posted March 8, 2016 I had the same problem about a month ago. I just called in and they manually applied the credit. Might try that. Link to comment Share on other sites More sharing options...
HoosierBuddy Posted March 8, 2016 #3 Share Posted March 8, 2016 I have used rewards for OBC but it has not showed up on my carnival account yet. It's been about a week or a little more. Anyone know how long it takes to show up? Link to comment Share on other sites More sharing options...
vwrestler171 Posted March 8, 2016 #4 Share Posted March 8, 2016 I didn't have any issues last week. You are using points to pay off a trip that was purchased with the card correct? Pretty much going for the statement credit? Link to comment Share on other sites More sharing options...
mykindaparty Posted March 9, 2016 #5 Share Posted March 9, 2016 Your obc won't show up until you are on the boat. Mine didn't show up until the second day of our cruise. Link to comment Share on other sites More sharing options...
dmdiver Posted March 9, 2016 #6 Share Posted March 9, 2016 I just redeemed some for a statement credit. No error message this time, so try again and see if it's working for you now. Link to comment Share on other sites More sharing options...
swalton85 Posted March 9, 2016 Author #7 Share Posted March 9, 2016 It looks like it is working again! (finally!) i've been checking for weeks now and always got an error saying "something unexpected went wrong" i emailed them and they told me to call customer service for help. i told them i didn't want to call customer service, i wanted to use the online tool and that i wanted to know when it would be fixed. bout time! :) Link to comment Share on other sites More sharing options...
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