Msc log in-insert captcha

[gamblinmon]

Can someone help me with this. I am trying to purchase drink packages and can't log in. I called MSC & they were no help, she said "keep trying"

 

Thanks in advance

[CampbellCrewZ]

I recommend to call again and make sure they have your names listed and spelled correctly for your booking. We were able to log in initially then after a while I could not. Later found out after getting our loyalty match they accidentally removed my name and replaced with another passenger, they corrected it right away and I could log back in.

 

 

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[Darcy15]

Irritating isn't it? :mad:

 

I phoned MSC today and got told the same thing, to 'keep trying'

 

I really hope the cruise is better than the website and customer services! :eek:

[Essiesmom]

I was having trouble, because it asked for last and first name. But in the small print it said if you booked and listed your middle name, you have to use it when you log in. I added my middle name, and it worked. Just haveto remember to do it...EM

[joseph123]

Website seems to be bugging out again. I tried logging in and could not access my booking, keep getting the captcha. Last time this happened I was not able to access for over a month and got no help whatsoever when contacting customer service. Hopefully it will get fixed so I can verify I have a cruise booked??? MSC is a decade behind other cruise lines in terms of the reliability and efficiency of their website. Can't believe they can compete with others with such a bad interface.

[joseph123]

Try logging in again. It seems to be working for me today, although when I use my general log in and password I cannot see all of my booking details, I need to log in with my booking # to see them. This has been an ongoing issue for me though. Let us know if you can get in.