Unable to log into the Princess website

[cvpends]

I haven't been able to log into the Princess website for a couple of days. When I enter my login credentials, it just returns with the same login screen, with no error message. I have tried Chrome and Internet Explorer (both recent versions) under Windows 10. I have rebooted (twice) Am I the only one having this trouble? Anyone know a solution?

[gcvt]

I haven't been able to log into the Princess website for a couple of days. When I enter my login credentials, it just returns with the same login screen, with no error message. I have tried Chrome and Internet Explorer (both recent versions) under Windows 10. I have rebooted (twice) Am I the only one having this trouble? Anyone know a solution?

 

I have that problem on my mobile devices sometimes, but it's working fine on my laptop tonight.

[Nanaoften]

Did you empty your cache? It saves info so even if you reboot the same info is there...

[cvpends]

Did you empty your cache? It saves info so even if you reboot the same info is there...

 

Thank you, Nana! Silly me, thinking cache was emptied when I rebooted :rolleyes:

 

Clearing cache solved the problem. And BTW, clearing cache for IE is not obvious. I clicked Tools: Delete Browsing History, but it didn't do so. I tried again, and this time I UNCLICKED Preserve favorite website data and that did the trick. It was much easier in Chrome.

 

Anyway, thanks again. Problem solved in both browsers :)

[Nanaoften]

Great! I am glad it worked!