value trips

[twisted247]

hello hope someone can help me.i made a reservation for hyatt place 2 weeks ago for febuary 2017 through valve trips.as of today I haven't hear one word from them I have called and emailed nothing should I look for a differrant hotel can it take this long anybody ???

[Need2Bcruzin]

My February 2017 confirmations came 1 week after booking. Maybe you can e-mail them again or call Hyatt Place to check whether they have your reservation.

[Alberta Quilter]

Welcome to Cruise Critic!

 

In this thread: http://boards.cruisecritic.com/showthread.php?t=2368418, in post #11, someone suggested that you contact the hotel directly to see if they have the reservation and get the reservation number, in the event that you don't hear back.

 

I got my confirmation one week from the time I emailed them. I suspect that they might be overwhelmed but that's a guess on my part. If they Hyatt doesn't have the reservation as suggested above, then try another hotel or even try value trips again.

[nat9511]

I usually get a confirmation back within 5 days from Value Trips. Check your spam emails. That is where mine show up.

[eandj]

It often shows up in junk mail. If not there, call the Hyatt Pl directly. Your reservation number could be waiting for you there.

Two weeks is a pretty long time. Generally a week or so is the longest wait. So do a bit more detective work.