chivas1 Posted August 2, 2016 #1 Share Posted August 2, 2016 Hi we are booked trough a German agent and choose the Go Best option, they tell us now it is a classic drinks package included, as far as i can read on X website, in a Go Best package it should be a premium package, anybody knows for sure? Link to comment Share on other sites More sharing options...
AltCrz Posted August 2, 2016 #2 Share Posted August 2, 2016 Hi Chivas, I also booked a go best option using a german TA (C scan er), and in my invoice it says a beverage package $55.00 per day per person, which I think would equate to the premium package. Link to comment Share on other sites More sharing options...
chivas1 Posted August 2, 2016 Author #3 Share Posted August 2, 2016 Hi, I booked with them too so iguess they mixed it up somewhere, still waiting for an answer, thx Link to comment Share on other sites More sharing options...
puppyluv1 Posted August 2, 2016 #4 Share Posted August 2, 2016 Just checked Celebrity's website and the classic package is $55 per day, premium is $65 per day. I also thought the GoBest package included the premium package. Link to comment Share on other sites More sharing options...
chivas1 Posted August 2, 2016 Author #5 Share Posted August 2, 2016 I mailed them again and wait for an answer, according to the X- website Go Best = premium package? Link to comment Share on other sites More sharing options...
Anarinya Posted August 2, 2016 #6 Share Posted August 2, 2016 Hi, I just checked on their German website, there it clearly says Premium Package if you book the GoBest option (but it doesn't indicate a value, although it does for the classic in the Go Better option). Maybe it's something that got lost in translation. I also booked there and they usually answer requests within a day or maximum 2. Cheers Julie Link to comment Share on other sites More sharing options...
chivas1 Posted August 2, 2016 Author #7 Share Posted August 2, 2016 Thank you i will try and find it an their website and send it to them... Link to comment Share on other sites More sharing options...
chivas1 Posted August 2, 2016 Author #8 Share Posted August 2, 2016 Hi, I just checked on their German website, there it clearly says Premium Package if you book the GoBest option (but it doesn't indicate a value, although it does for the classic in the Go Better option). Maybe it's something that got lost in translation. I also booked there and they usually answer requests within a day or maximum 2. Cheers Julie Can you send me a link, i cannot find it on their website, thx Link to comment Share on other sites More sharing options...
Anarinya Posted August 2, 2016 #9 Share Posted August 2, 2016 I just crosschecked the English version of the website and it looks very different from the German one I am used to. There I cannot find the info saying Premium Package. I am not sure whether I am allowed to post a link to the website in here, but I probably could take a screenshot? Not too familiar with the forum rules yet. Or I can send the link via private message. Link to comment Share on other sites More sharing options...
oneputt18 Posted August 2, 2016 #10 Share Posted August 2, 2016 I am booked for November with "go Best" and it is premium package. Link to comment Share on other sites More sharing options...
chivas1 Posted August 2, 2016 Author #11 Share Posted August 2, 2016 (edited) I just crosschecked the English version of the website and it looks very different from the German one I am used to. There I cannot find the info saying Premium Package. I am not sure whether I am allowed to post a link to the website in here, but I probably could take a screenshot? Not too familiar with the forum rules yet. Or I can send the link via private message. Just got a mail stating this; Sorry, of course you get the Premium Beverage Package and other amenities because you booked the Go Best package. Si I guess we should be ok? Edited August 2, 2016 by chivas1 Link to comment Share on other sites More sharing options...
Anarinya Posted August 2, 2016 #12 Share Posted August 2, 2016 Yes, I guess you should be fine. Print that communication and bring it to the ship, though, just in case. The package should also appear in your booking when you click on "order history". Glad everything got resolved! Enjoy your cruise! Link to comment Share on other sites More sharing options...
chivas1 Posted August 2, 2016 Author #13 Share Posted August 2, 2016 Yes, I guess you should be fine. Print that communication and bring it to the ship, though, just in case. The package should also appear in your booking when you click on "order history". Glad everything got resolved! Enjoy your cruise! Just got a new invoice stating "premium package" Yes, me happy ... Thx Link to comment Share on other sites More sharing options...
Pavovsky Posted August 2, 2016 #14 Share Posted August 2, 2016 Looking for a good EU TA - can someone pm me the name of that German one please? Link to comment Share on other sites More sharing options...
chivas1 Posted August 2, 2016 Author #15 Share Posted August 2, 2016 Looking for a good EU TA - can someone pm me the name of that German one please? search under german cruise agent, it begins with sea.... :) Link to comment Share on other sites More sharing options...
AltCrz Posted August 2, 2016 #16 Share Posted August 2, 2016 I'd better email them as well as the USD55 they told be refers to the classic package. Thanks for bringing this up. Link to comment Share on other sites More sharing options...
chivas1 Posted August 2, 2016 Author #17 Share Posted August 2, 2016 I'd better email them as well as the USD55 they told be refers to the classic package. Thanks for bringing this up. I think you better do that ;) Link to comment Share on other sites More sharing options...
Pavovsky Posted August 2, 2016 #18 Share Posted August 2, 2016 search under german cruise agent, it begins with sea.... :) Thanks. Link to comment Share on other sites More sharing options...
AltCrz Posted August 4, 2016 #19 Share Posted August 4, 2016 Hi Chivas1 Just got a reply from the TA, and they confirmed that the premium package is included. Furthermore thanks to posts on cruise critic, there is a way to confirm that you have received the perks: Go to My Celebrity sign in, Manage reservation, click order history and you should see the beverage package and internet package. Gratuities and OBC do not show, but should be listed in your invoice. Link to comment Share on other sites More sharing options...
chivas1 Posted August 4, 2016 Author #20 Share Posted August 4, 2016 Hi Chivas1 Just got a reply from the TA, and they confirmed that the premium package is included. Furthermore thanks to posts on cruise critic, there is a way to confirm that you have received the perks: Go to My Celebrity sign in, Manage reservation, click order history and you should see the beverage package and internet package. Gratuities and OBC do not show, but should be listed in your invoice. Just checked and everything shows up, thx Link to comment Share on other sites More sharing options...
cheeseheads4ever Posted August 4, 2016 #21 Share Posted August 4, 2016 Make sure you print communication saying you have premium pkg and bring it along along with original invoice... Dont expect Celebrity to have their act together. We were on Constellation in Feb our first drink package which was included with cruise. I had classic and wife upgraded to premium. I was totally happy with classic and I think my wife tryed qyuite a few martinis in the martini bar.. Enjoy your cruise! Link to comment Share on other sites More sharing options...
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