Cancelling before final payment

[JJ823]

Hi,

 

Because of my husband's job, we've had to cancel our cruise in 5/2017. We had bought the insurance, which has a "cancel for any reason" clause and final payment isn't until February 2017.

 

Carnival sent me an email saying we will get our deposit less $50/pp back in the form of a credit for a future cruise.

 

I have two questions. First, we prepaid gratuities and made a few payments to this cruise already. How will Carnival refund the excess? Will they send me a check or will it go back on the credit cards I used to pay? Any idea how long till I see this refunded? Secondly, when I submit a claim to the Carnival insurance, do I submit it for the entire deposit amount or only the $50/pp? I feel like this is purposefully vague. :(

 

Thanks for your help. I had searched the forums but haven't found answers to these questions. I'm really bummed about cancelling :(

[firemanbobswife]

The refunds for taxes/gratuities/other payments will be issued to the original form of payment.

 

The balance of the deposit minus the $50 fee will not be applicable to a new deposit, so you'll have to pay the full amount whatever that is when you rebook. The only time I have heard of them applying it to the new deposit is if you cancel and rebook all at the same time.

Edited November 4, 2016 by firemanbobswife

[poobears]

Carnival will put it back onto the cards you paid with, it doesn't take that long to process, I think the one I cancelled credited back within a week or so. I know it wasn't too long. Insurance will only cover the loss you are out so the $50 pp that Carnival isn't paying, they will pay you. I would call and verify how to fill out the claim form but that is the amount you will receive from them.

[JJ823]

Thanks for the quick responses, I appreciate it!

[Jillbu]

Just to Clarify, you will NOT get the amount you paid for insurance back. That seems obvious but my clients often forget that, I think because the count the insurance cost as "part of the cruise" cost.

 

 

Sent from my iPad using Forums

[klfrodo]

Insurance doesn't even come into play.

 

You are cancelling within the allowed time frame.

The reason why you won't get back 100% of everything paid is because you booked Early Saver.

Early Saver has its own Terms and Conditions

[AdGuyMG]

I wouldn't make a claim for the $100 penalty. I'd let it go.

 

Since you have a future cruise credit good for 2 years and are considering booking another cruise, I would contact the trip insurance company ( I think it's AON) and see how far into the future your coverage extends to if that's an option.

 

The 3rd part trip insurance company I use has a "770" policy. Meaning I can use the policy for another trip up to 770 days in the future from the cancellation date of a current trip, about 25 months.

 

Naturally the price of the policy would have to be modified if the price of the future trip were substantially higher or lower.