shark with a laser Posted November 11, 2016 #1 Share Posted November 11, 2016 I've seen a few recent threads talking about the upsell auction process, but a few have indicated that this is specific to the BA class ships. How are they handling the process for the rest of the ships? The only time I've received an upsell was in 2009, and NCL called 2 weeks before sailing to offer us a forward penthouse instead of the balcony we booked, for an extra $700, and I haven't sailed on NCL or followed the board since my last cruise in 2013. Back then, the chatter was that NCL would not take incoming calls about upsells, they would only do an upsell if they initiated the call. I've seen hints in recent postings that they might now take incoming calls. So, what's the real scoop? I'm on the Dawn in February in a mini suite. I'll be happy with it, but I'd love a penthouse, but booking it outright right now will double the fare, which I really can't justify. Is there anything I can do to increase my chances for an upsell, assuming there are any penthouses available? Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
CRAustin Posted November 11, 2016 #2 Share Posted November 11, 2016 I've seen a few recent threads talking about the upsell auction process, but a few have indicated that this is specific to the BA class ships. How are they handling the process for the rest of the ships? The only time I've received an upsell was in 2009, and NCL called 2 weeks before sailing to offer us a forward penthouse instead of the balcony we booked, for an extra $700, and I haven't sailed on NCL or followed the board since my last cruise in 2013. Back then, the chatter was that NCL would not take incoming calls about upsells, they would only do an upsell if they initiated the call. I've seen hints in recent postings that they might now take incoming calls. So, what's the real scoop? I'm on the Dawn in February in a mini suite. I'll be happy with it, but I'd love a penthouse, but booking it outright right now will double the fare, which I really can't justify. Is there anything I can do to increase my chances for an upsell, assuming there are any penthouses available? Sent from my iPhone using Forums I did an upsell from an inside to a forward Haven Penthouse on the Epic last month by calling Upsell 3 days before sailing. I then did an upsell from Forward Penthouse on the Dawn end of this month to the Garden Villa called 27 days out. They always asked did I get an email from them and I answered no but they still offered upsell. I do hear there are plans to roll the bidding out on all ships. Link to comment Share on other sites More sharing options...
sjnyc323 Posted November 11, 2016 #3 Share Posted November 11, 2016 The bidding process will be fleetwide some time in 2017 Sent from my iPhone using Tapatalk Pro Link to comment Share on other sites More sharing options...
Sauer-kraut Posted November 11, 2016 #4 Share Posted November 11, 2016 You could always call and ask for an UPSELL, the calls that were shut down were for free UPGRADE. NCL is always happy to take in more money. Link to comment Share on other sites More sharing options...
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