Calliope Posted December 16, 2016 Author #26 Share Posted December 16, 2016 Just one friend from Cincinnati, and now he's thoroughly enjoying his replacement cruise on the Str. AMERICAN QUEEN! Link to comment Share on other sites More sharing options...
Calliope Posted December 27, 2016 Author #27 Share Posted December 27, 2016 The tragic saga continues, and I've lost my patience. I called my credit card company today to see if they have been made whole by FAL, as my account has been, at least temporarily, credited the full amount of the cruise. And the answer to that is no, they have not. The credit card company reports that the amount that I paid was taken out of FAL's account, and from what the credit card rep told me today, FAL has not returned the calls to the credit card company. So I conceivably could be charged back, and I don't want that! Now I have to make sure what's going on about reimbursement of the air fare which I paid. ARRRGGGHHH...... Taking a look at passenger reviews of the LOUISIANE here on Cruise Critic the most recent one by a British passenger is very telling. Link to comment Share on other sites More sharing options...
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