Rare Murray's Pop Posted April 28, 2017 #1 Share Posted April 28, 2017 Does anyone have an email address for Customer Service that works? I have been trying to ask a couple of simple questions, but can't seem to find anything other than phone numbers for contact. I have searched here and the few I have found (customerrelations@princess.com and customerservices@princess.com) come back immediately as "undeliverable". I have tried emailing them through the Captain's Circle email but have not received a reply. There is a "contact us" section on their web site, however it does not identify an actual email address, and the options available to submit an email are extremely limited. Anything out there that has worked for anyone? Thanks! Link to comment Share on other sites More sharing options...
hpeabody Posted April 28, 2017 #2 Share Posted April 28, 2017 A silly suggestion, but here goes anyway. Call 1800-PRINCESS and ask the rep. I imagine they have access to that kind of info. Link to comment Share on other sites More sharing options...
RDC1 Posted April 28, 2017 #3 Share Posted April 28, 2017 Does anyone have an email address for Customer Service that works? I have been trying to ask a couple of simple questions' date=' but can't seem to find anything other than phone numbers for contact. I have searched here and the few I have found (customerrelations@princess.com and customerservices@princess.com) come back immediately as "undeliverable". I have tried emailing them through the Captain's Circle email but have not received a reply. There is a "contact us" section on their web site, however it does not identify an actual email address, and the options available to submit an email are extremely limited. Anything out there that has worked for anyone? Thanks! My experience is that responses to e-mail are very slow, often in terms of weeks. Better to just call and ask if you want an answer in a reasonable timeframe. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted April 28, 2017 #4 Share Posted April 28, 2017 Does anyone have an email address for Customer Service that works? I have been trying to ask a couple of simple questions' date=' but can't seem to find anything other than phone numbers for contact. I have searched here and the few I have found (customerrelations@princess.com and customerservices@princess.com) come back immediately as "undeliverable". I have tried emailing them through the Captain's Circle email but have not received a reply. There is a "contact us" section on their web site, however it does not identify an actual email address, and the options available to submit an email are extremely limited. Anything out there that has worked for anyone? Thanks! customerrelations@princesscruises.com You should get an auto reply before they respond. Could be quick could be weeks. Link to comment Share on other sites More sharing options...
Rare Murray's Pop Posted April 28, 2017 Author #5 Share Posted April 28, 2017 customerrelations@princesscruises.com You should get an auto reply before they respond. Could be quick could be weeks. Thanks! This 1 worked. Link to comment Share on other sites More sharing options...
Princess Chatterer Posted July 20, 2021 #6 Share Posted July 20, 2021 Thanks. This worked, at least as far as getting a robot reply acknowledgement. Link to comment Share on other sites More sharing options...
xdoesnotmarkthespot Posted December 6, 2021 #7 Share Posted December 6, 2021 On 4/28/2017 at 12:03 PM, hpeabody said: A silly suggestion, but here goes anyway. Call 1800-PRINCESS and ask the rep. I imagine they have access to that kind of info. Wait time is in the hours. Link to comment Share on other sites More sharing options...
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