zaknzoey Posted May 14, 2017 #1 Share Posted May 14, 2017 Just curious... I want to book our next cruise with our certificates, now that you can apply two for balcony, six months out. But there is a possibility of having to cancel due to a couple of personal things on the back burners. If I cancel (before final payment) do they just give me back my cruisenext certificates? Thanks! Link to comment Share on other sites More sharing options...
yummysbakery Posted May 14, 2017 #2 Share Posted May 14, 2017 Yes they go back into your account as long as it is within the normal cancellation period Sent from my 2PQ93 using Tapatalk Link to comment Share on other sites More sharing options...
esm54687 Posted May 14, 2017 #3 Share Posted May 14, 2017 Yes, but also be aware of the expiration date of the certificates..... the 4 years does not reset if reservation is cancelled. Link to comment Share on other sites More sharing options...
zaknzoey Posted May 14, 2017 Author #4 Share Posted May 14, 2017 Yes they go back into your account as long as it is within the normal cancellation period Sent from my 2PQ93 using Tapatalk Good to know, thank you! (y);) Link to comment Share on other sites More sharing options...
mugtech Posted May 14, 2017 #5 Share Posted May 14, 2017 It was my impression that it used to be you could cancel and rebook as often as you choose within the 4 year window, but recently it was changed that this could only be done once, the second time it was use it or lose it. Link to comment Share on other sites More sharing options...
hawkeyetlse Posted May 14, 2017 #6 Share Posted May 14, 2017 It was my impression that it used to be you could cancel and rebook as often as you choose within the 4 year window, but recently it was changed that this could only be done once, the second time it was use it or lose it.If this is a new policy, they need to update the CruiseNext terms to say so explicitly. In the meantime, if they take away your deposit for this reason, it shouldn't be too hard to get it back. The terms clearly say that the deposit is subject to the same cancellation policy as "any other deposit", so they don't have a leg to stand on. If you are outside of the cancellation penalty phase, they must return the deposit to you. Link to comment Share on other sites More sharing options...
khaide612 Posted May 14, 2017 #7 Share Posted May 14, 2017 It was my impression that it used to be you could cancel and rebook as often as you choose within the 4 year window, but recently it was changed that this could only be done once, the second time it was use it or lose it. This is the policy only for cruise next ultimate where you book your cruise onboard. The return of the cruise next voucher depends on the cancellation terms for your cruise which vary by country. For instance, I don't think deposits are refundable in UK even if you use CruiseNext certificate. Link to comment Share on other sites More sharing options...
NMLady Posted May 14, 2017 #8 Share Posted May 14, 2017 It was my impression that it used to be you could cancel and rebook as often as you choose within the 4 year window, but recently it was changed that this could only be done once, the second time it was use it or lose it. That is true only if you book the cruise while on the ship after buying your certificate. If you book a future cruise on land instead, regular rules apply. Link to comment Share on other sites More sharing options...
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