NW Pacific Posted December 21, 2005 #1 Share Posted December 21, 2005 I have read several comments regarding room attendants not cleaning thoroughly or not removing dirty glasses or replacing towels ,etc. Can you call "the front desk" or a housekeeping number to request clean glasses and towels, etc.? And does someone respond? Link to comment Share on other sites More sharing options...
kannruss Posted December 21, 2005 #2 Share Posted December 21, 2005 I have only read good things about the responsiveness of the attendants. I've only sailed once so far and can definitely say it was this way on my cruise. Link to comment Share on other sites More sharing options...
WaldosPepper Posted December 21, 2005 #3 Share Posted December 21, 2005 If your cabin steward is not performing his or her job properly you can contact the housekeeping staff by telephone. Yes, they do respond.:) That said, the chances of having a lousy steward are very slim. The most frequent complaints about the stewards seems to come from the Hawaiian sailings on POA or POAM. Hopefully they're resolving their issues, and perhaps these complaints will dwindle away. Go and enjoy your cruise! Link to comment Share on other sites More sharing options...
Mrmacman Posted December 21, 2005 #4 Share Posted December 21, 2005 I have read several comments regarding room attendants not cleaning thoroughly or not removing dirty glasses or replacing towels ,etc. Can you call "the front desk" or a housekeeping number to request clean glasses and towels, etc.? And does someone respond? I would also suggest attending the CC gathering, if one is organized through your roll-call. Often several Officers attend, including the Hotel Director or Asst. Hotel Director. They usually give you their cards with their direct phone #. If you are not getting satisfaction, call them. You WILL get what you need. Link to comment Share on other sites More sharing options...
Zeno Posted December 21, 2005 #5 Share Posted December 21, 2005 I have read several comments regarding room attendants not cleaning thoroughly or not removing dirty glasses or replacing towels ,etc. Can you call "the front desk" or a housekeeping number to request clean glasses and towels, etc.? And does someone respond? Call Housekeeping - there will be a number in your room. We have always experienced very good stewards but occasionally needed something 'extra'. We called Housekeeping and someone quickly responded and their was a follow-up call to make sure that we got what we needed. Link to comment Share on other sites More sharing options...
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