Issues with NCL website?

[gobo2]

Anyone else having problems booking stuff on an existing cruise?

 

 

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[amydandrea]

i booked the spa today and it says i need to make final payment, but i also got a payment confirmation so maybe it's just taking time to process...otherwise no issues..

[traciah]

Yes

[CarolFBr]

Yep, but just for a little while. Just booked the Escape for May! Yeay!

[ggTexasGal]

Anyone else having problems booking stuff on an existing cruise?

 

 

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I have encountered the same problem a few times in the past.

When I switched to the credit card that I had used to book my cruise, I had no problem.

This might be the problem for you.

 

Note: DO NOT assume the order is complete unless your CC shows the transaction pending AND, you get either an "Amenities Invoice" and/or a new Confirmation Invoice.

[amydandrea]

my first attempt at purchasing the spa online failed! it never charged my card so I just tried again. Does it typically take 24 hours to show transactions paid for when you do it online? Thinking I should call NCL to confirm...