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Where are my free gratuities on my cruise planner?


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We recently booked our first HAL cruise on the Nieuw Statendam that came with free grats. We normally sail with Princess and if you pre-pay or have free gratuities, it’s clearly shown on your cruise personalizer. On the HAL site I see nothing about gratuities at all. Am I looking in the wrong place? The only thing I have that shows I have free gratuities is the invoice from my travel agent.

 

 

Sent from my iPhone while I probably should be working.

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It will be on your cruise docs. Worse comes to worse, just take a copy of your invoice and bring it with you. We’ve sailed several times with promos and they have never missed a beat even when I don’t think it’s showing anywhere

 

 

Sent from my iPhone using Forums

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