ToadOfToadHall Posted September 7, 2018 #1 Share Posted September 7, 2018 Last night Mrs Toad received an email that purported to be from Cunard (i.e. it wasn't their Cunard email address, and Chrome warned against following the link. The email address and the survey point to a market research company). It was entitled "Thank you for booking a Cunard Voyage" and started with her full name. It then went on "At Cunard, we regularly carry out research to help us better understand what our guests want from their holidays, so that we can continue to provide you with excellent offers and experiences." I followed the link anyway to see what happened. And nothing much, all the questions seemed genuine and it never asked for any personal data. But the thing is she hasn't booked anything. Now, in a few weeks I shall be having a significant birthday so my first thought was that she had actually booked it as a surprise. But Mrs Toad assures me that is not the case. So I can only assume that they have just fired out a bulk email to anyone on their database that has in the past booked/been on a Cunard cruise. Has anyone else has such an email ? Link to comment Share on other sites More sharing options...
autumn lass Posted September 7, 2018 #2 Share Posted September 7, 2018 Had one yesterday and we do have a booking for next year. It was a survey asking questions about itineraries for possible winter voyages in the Mediterranean, Baltic and Norway with longer port stays on some examples Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Adammara Posted September 7, 2018 #3 Share Posted September 7, 2018 Had one earlier this week, we have a short cruise booked in November. Got excited this morning, the tours and info booklet arrived this morning. We are on a guarantee basis, sadly nothing assigned yet, in 2016 it was assigned only 6 weeks before sailing. Link to comment Share on other sites More sharing options...
ToadOfToadHall Posted September 7, 2018 Author #4 Share Posted September 7, 2018 I see. So both of you have booked a cruise and had an email, whilst we're not booked one (last one was just over 12 months ago). Odd. Link to comment Share on other sites More sharing options...
soraya Posted September 7, 2018 #5 Share Posted September 7, 2018 Any chance that Mrs T has actually booked a surprise trip and is cursing Cunard for nearly letting the cat out of the bag? :) Link to comment Share on other sites More sharing options...
ToadOfToadHall Posted September 7, 2018 Author #6 Share Posted September 7, 2018 Any chance that Mrs T has actually booked a surprise trip and is cursing Cunard for nearly letting the cat out of the bag? :) That was my first thought. But I have asked and I've been assured that she's not. Plus it's the only email, there's not been any of the normal booking ones. Link to comment Share on other sites More sharing options...
goodsailors Posted September 7, 2018 #7 Share Posted September 7, 2018 I received this email too and we do not have a cruise booked either other than a future deposit. But, more curious is that we also received the same email from P and O even although we have not sailed with them for over 10 years. Link to comment Share on other sites More sharing options...
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