How do we prepay gratuities online?

[PigsCanFly]

We have an upcoming cruise that does not include prepaid gratuities.  I am guessing they forgot to ask me wether we wanted it or not since we always choose to prepay.  Can it be added online?  If so, how?  Or do I need to call & listen to the Royal hold advertisements on hold for another hour or more?

[Florida 1]

You should be able to do this in your cruise planner area if I'm not mistaken. I tend to let it be deducted from any onboard credit if I didn't have it prepaid by my TA.

 

[PigsCanFly]

14 minutes ago, Florida 1 said:

You should be able to do this in your cruise planner area if I'm not mistaken. I tend to let it be deducted from any onboard credit if I didn't have it prepaid by my TA.

 

Thanks Floida1 for your response.  I don't see any reference to prepaid gratuties in cruise planner, but I was on the phone with Casino Royale folks last week re: a different cruise with an issue and when they offered to adress any other concerns, I had them add the prepaid Gratuties for the one that was missing them.  I would think that RCI would provide easy access to anything that involves us giving them more money.😉

Edited October 27, 2018 by PigsCanFly

[Florida 1]

After posting, I realized that the option to pay them was either on Carnival or NCL that I was on earlier this year. Sorry for the confusion.

[OHCruisinDad]

On 10/22/2018 at 10:39 PM, PigsCanFly said:

We have an upcoming cruise that does not include prepaid gratuities.  I am guessing they forgot to ask me wether we wanted it or not since we always choose to prepay.  Can it be added online?  If so, how?  Or do I need to call & listen to the Royal hold advertisements on hold for another hour or more?

 

With Royal you can have any rep handle it.  It could be a regular Vacation Planner rep. a Casino Royale rep or a Crown & Anchor rep if you are enrolled.  All they will need is your booking number to locate the reservation and then can easily add the prepaid grats.  If you booked through a TA, your TA can easily handle the prepaid grats through Cruising Power.  I agree that it would be nice if you could do it yourself through the Cruise Planner but with Royal's IT group, its one step at a time.