Booking number from TA

[KellyO]

I booked through my local TA and when I enter my booking number on the new Carnival website it says that an "exact match cannot be found". So I called and they said that you can only enter booking numbers if you booked with Carnival. Is this true? It just doesn't seem right to me.

 

Thanks for you input!

 

Kelly

 

Until 11/21 Miracle

 

[jfritz126]

I had problems at first too. Make sure the letters in your booking number are entered as capital letters and the name you are logged on as is the first name that appears on your booking.

 

Until the Miracle May 9, 2004

Until the Legend Party October 22, 2004

 

 

Holiday May 2, 1987

Imagination Jan 22, 2001

Victory Sept 13, 2003

Miracle May 9, 2004

Legend Oct 22, 2004

 

 

[Arlene F]

Hi Kelly,

 

No it is not true. I too booked with my local TA. Try entering your booking number with Caps then the numbers. My booking number begins with XX. When I entered it using small case it didn't work then I posted the same question on this board and recieved the same instructions I am giving you. I think the people who post on this board are more helpful than the Carnival reps. Try it and please let me know if it works for you.

 

Good luck,

Arlene

[KellyJean]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Arlene F:

Hi Kelly,

 

No it is not true. I too booked with my local TA. Try entering your booking number with Caps then the numbers. My booking number begins with XX. When I entered it using small case it didn't work then I posted the same question on this board and recieved the same instructions I am giving you. I think the people who post on this board are more helpful than the Carnival reps. Try it and please let me know if it works for you.

 

Good luck,

Arlene<HR></BLOCKQUOTE>

 

For instance, if my booking # is X47Z2L, are you saying to enter it as XZL472? I'm confused. I was able to go online and do my FunPass stuff with no problem but if I try to add my booking to my profile, it says that it can't find my booking #.

 

(Another) Kelly

 

My Cruise Pics: http://community.webshots.com/user/kfrancis5

 

Cruise Critic Partae Pirates Cruise

 

Carnival Miracle 02/13/05

Sovereign of the Seas 9/21/03

Brilliance of the Seas 11/09/2002

Paradise, 9/01/2001

Atlantic, 12/1991

[jfritz126]

No.....just make sure your letters in your booking number are typed in as capital letters....not small case letters.

X47X2L

not.....x47x2l

 

Until the Miracle May 9, 2004

Until the Legend Party October 22, 2004

 

 

Holiday May 2, 1987

Imagination Jan 22, 2001

Victory Sept 13, 2003

Miracle May 9, 2004

Legend Oct 22, 2004

 

 

[ken_nyc]

I had the same problem.. it said "users name did not match name on booking" when I called the Carnival helpline they said only people booked through Carnival can add their bookings.

 

Carnival Pride 8/17/02 (Western Caribbean)

Carnival Glory 8/21/2004 (Eastern Caribbean) 30th Anniversary Cruise

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[InMN253]

Sounds like this is another sometimes-it-works "glitch" in Carnival's system. I booked with a local TA, and was able to enter my booking number on Carnival's website. But I still can't get it to take my Past Guest number. It keeps telling me that it's assigned to someone else.

[cantwait2cruise]

I didn't book through Carnival and mine came up. Keep trying!

 

HM on Inspiration 3/9/03

Sovereign of the Seas 8/17/03 (Just Mom and I)

Imagination 6/17/04 (w/ the Inlaws!)

[trixiefan]

I also booked thru a TA and mine worked fine.

 

until my first cruise!

 

[ken_nyc]

I just called 2 different Carnival reps from their helpline, they said "If you did NOT book with a PVP or from the website you cannot put in your booking number. They said that the website for now is NOT designed to work that way, but in the future you will be able to. So I guess it will never take my booking number...been trying for weeks. The help number is 1-800-845-2599 option 2.

 

Carnival Pride 8/17/02 (Western Caribbean)

Carnival Glory 8/21/2004 (Eastern Caribbean) 30th Anniversary Cruise

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[CrusinCouple]

Interesting...I have two cruises booked, with two different TA's and they have both come up for me. You do have to us capital letters and make sure if you are using the number zero, you don't but in the letter "O".

 

MS Veendam 4/99

Sovereign Of The Seas 8/01

Sovereign Of The Seas 8/02

 

Still to come!

Carnival Legend 4/23/04

 

Carnival Inspiration 8/29/04

[KellyO]

Thank you all for your responses! I will keep on trying. I didn't think that Carnival guy was telling me the truth, but who am I to question??

 

Thanks!

 

Kelly

 

Until 11/21 Miracle

 

[ken_nyc]

I have been trying for weeks and still no luck, even with capital letters I get the same thing. I called again and Carnival said you cannot enter it if you booked outside of Carnival.

 

Carnival Pride 8/17/02 (Western Caribbean)

Carnival Glory 8/21/2004 (Eastern Caribbean) 30th Anniversary Cruise

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[pgmrdev]

I entered my booking yesterday without a problem.

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<font color="#FF0000">Grand Princess 2-2001</font>

<font color="#0000FF">Grand Princess 12-2001</font>

<font color="#FF8000">Carnival Paradise 3-2002</font>

<font color="#FF00FF">Carnival Destiny 10-2002</font>

<font color="#008000">Golden Princess 10-2003</font>

<font color="#0000A0">Carnival Legend 6-8-2004</font>

</body>

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[jfritz126]

I have two cruises booked, both with different t/a but none directly with Carnival. The one is a CC group cruise and it will not take that number. The other is with a local t/a and it took that booking number on both mine and my hubby's carnival page. So maybe the group thing is what will not work but other t/a bookings can work.

 

Until the Miracle May 9, 2004

Until the Legend Party October 22, 2004

 

 

Holiday May 2, 1987

Imagination Jan 22, 2001

Victory Sept 13, 2003

Miracle May 9, 2004

Legend Oct 22, 2004

 

 

[Brneyznfl]

For the Conquest cruise, I didn't book through Carnival and my booking number worked fine at their website. As far as groups are concerned, the group booking number won't work. You have to call your TA and get your individual booking number.

 

 

Next Cruise! Miracle 2/13/05

 

Triumph, Inspiration, Holiday, Explorer of the Seas, Granduer of the Seas, Glory Hounds I, Conquestadors

 

[Snowball]

I have tried adding my Miracle reservation using both the group booking number and my individual booking number, and neither one will work.

 

Debbie

 

Click here to visit the Miracle Party Cruiser's Group Board.

 

Here is a link to the 5/9/04 Carnival Miracle roll call!

Click here for the 10/22/04 Legend CTN roll call!

 

Triumph (Eastern) 05/00

Destiny (Southern) 04/02

Miracle (Bahamas) 05/04

Legend (Nowhere) 10/04

[kristy]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>ken_nyc

 

I just called 2 different Carnival reps from their helpline, they said "If you did NOT book with a PVP or from the website you cannot put in your booking number. They said that the website for now is NOT designed to work that way, but in the future you will be able to. So I guess it will never take my booking number...been trying for weeks. The help number is 1-800-845-2599 option 2.

 

 

<HR></BLOCKQUOTE>

 

 

I was able to enter my booking number and I booked with a TA, NOT through CCL OR a PVP.

 

Kristy

AOL IM:Eddie2Kristy

 

My 2 fav places to be: on a cruiseship -OR- in Busch Stadium watching the Cardinals!

 

Days til Miracle Partae Pirates Cruise from Tampa

*ARE WE THERE YET?*

 

 

 

check out our vacation pics here: http://community.webshots.com/user/kristyandeddie

 

 

 

[Chudley]

I guess I'm one of the lucky ones...I booked thru a TA and both my booking number and my past guest number worked! Chud

 

P.S. I was just one Travelocity and they have a cruise sale going on!

 

 UNTIL SISTERS BOOZE CROOZE

SPIRIT 10/04

[crzndeb]

Well, after trying for weeks, read this and tried CAPS and voila, it worked...also, thru a private TA...

[ken_nyc]

Well, after trying for weeks, read this and tried CAPS and voila, it DIDN'T work. Carnival INSISTS that you CANNOT add your booking to your profile page, no way was it set up for that!! They could NOT EXPLAIN WHY some people are able to, they just keep on repeating the same statement!!! I guess the people able to do this are LUCKY.

 

Carnival Pride 8/17/02 (Western Caribbean)

Carnival Glory 8/21/2004 (Eastern Caribbean) 30th Anniversary Cruise

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<a href="http://www.escati.com/counter98/free_time_codes.htm">

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[pgmrdev]

Could be if you book direct from Carnival or book from a wholesaler who deals direct, your booking number will be there. If however, you book through a TA who doesn't book direct with Carnival, but instead, deals with a wholesaler, your number may not be there because there may be a difference between the number the TA uses with you and the number their wholesaler uses. My booking was with a wholesaler who deals direct with Carnival.

<html>

<head>

<title></title>

</head>

<body>

<font color="#FF0000">Grand Princess 2-2001</font>

<font color="#0000FF">Grand Princess 12-2001</font>

<font color="#FF8000">Carnival Paradise 3-2002</font>

<font color="#FF00FF">Carnival Destiny 10-2002</font>

<font color="#008000">Golden Princess 10-2003</font>

<font color="#0000A0">Carnival Legend 6-8-2004</font>

</body>

</html>

[ken_nyc]

Good point pgmrdev, but my TA deals directly with Carnival.

 

Carnival Pride 8/17/02 (Western Caribbean)

Carnival Glory 8/21/2004 (Eastern Caribbean) 30th Anniversary Cruise

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<a href="http://www.escati.com/counter98/free_time_codes.htm">

</center>

[pgmrdev]

Often TA's will tell a customer they are dealing direct when in reality they are going through a wholesaler. Reasom being is that if the customer knows the truth, they might decide they could cut out the middle man ......

<html>

<head>

<title></title>

</head>

<body>

<font color="#FF0000">Grand Princess 2-2001</font>

<font color="#0000FF">Grand Princess 12-2001</font>

<font color="#FF8000">Carnival Paradise 3-2002</font>

<font color="#FF00FF">Carnival Destiny 10-2002</font>

<font color="#008000">Golden Princess 10-2003</font>

<font color="#0000A0">Carnival Legend 6-8-2004</font>

</body>

</html>

[jfritz126]

The reservation I could register was made with AAA. But the reservation I couldn't register was with the agency that was just named number one with Carnival so they abviously deal with Carnival direct!! But that one is a CC group cruise.

 

Until the Miracle May 9, 2004

Until the Legend Party October 22, 2004

 

 

Holiday May 2, 1987

Imagination Jan 22, 2001

Victory Sept 13, 2003

Miracle May 9, 2004

Legend Oct 22, 2004